Phydeaux is a pet store known for its wide selection of high-quality pet foods and products that are often not found in larger stores. Customers appreciate the clean and organized environment across its locations, including the Cary, Raleigh, and Chapel Hill stores. The store is praised for its curated collection and the helpfulness of some staff members, with one employee in Cary being highlighted as especially attentive and knowledgeable. Many customers feel the store genuinely cares about animals' well-being and enjoy the friendly atmosphere created by some employees. However, there are mixed reviews regarding customer service. While some staff members are enthusiastic and eager to assist, others are perceived as sour or unwelcoming, which detracts from the overall experience. In Cary, some customers mention that staff could benefit from additional training in customer service, as their attitude varies and sometimes seems dismissive. Additionally, since the store was bought by Feeders, some customers have noticed a reduction in the variety of smaller business collar and leash brands, which was previously a main reason for visiting. Overall, Phydeaux is appreciated for its product selection and dedication to animals, but customer service experiences can vary depending on the staff.
Great service! The food delivery is such a huge help for our busy schedules!
June 2026
Feeders only place can find dog food I use has become my pet store
June 2026
Feeders is a terrific store. They have great products and their delivery is such a wonderful service. I have been using them since covid and will continue to do so.
