REI is a well-loved outdoor retailer that offers high-quality gear and clothing for all outdoor activities. They stand behind their products with a 100% satisfaction guarantee and have their own award-winning REI brand. The store caters to both beginners and experienced outdoor enthusiasts, sharing a passion for outdoor adventures on trails, slopes, and waterways. Customers appreciate the friendly and knowledgeable staff who provide helpful advice and assistance. For example, staff members like Mark S. go above and beyond to ensure customers find the right products and understand how to use and install them properly. The store offers a variety of items, including backpacks, climbing gear, and car accessories, with helpful staff guiding customers through measurements, fitting, and options. Customers have had positive experiences with product maintenance, such as e-bike repairs, and enjoy the community events hosted by REI. While some find the prices to be quite high, many acknowledge that sales and knowledgeable staff help make purchases worthwhile. Overall, REI is known for its friendly atmosphere, quality products, and excellent service, making it a favorite spot for outdoor lovers seeking gear and advice.
JK and Ken helped my wife and I try on multiple sizes and styles of footwear. They were both knowledgeable in products and the membership opportunities.
July 2025
I've been here twice for maintenance on my e bike. Every time Jim and the guys take care of my e bike problems. And with the lifetime membership the prices are really affordable. Overall it's a great shop
June 2025
Good selection of outdoor related clothing and accessories. Definitely need more staff serving the shoe department.
