State Employees’ Credit Union is known for its helpful and professional staff, providing excellent service across various banking needs, including personal and home loans. Many customers appreciate the assistance they receive, highlighting specific employees for their dedication and willingness to go above and beyond. The credit union has a strong online presence, with services like the Mobile App and Voice Response making banking convenient. Despite occasional challenges with loan approvals, overall experiences at the Cary Walnut Street branch and others have been positive. Members are encouraged to use alternative services during peak call times to enhance their banking experience.
Hannah, at the Walnut St branch, has always been very patient and helpful in answering my questions regarding my mortgage, and various other inquiries. Thank you.
March 2024
Kathleen Wilson was extremely helpful/accommodating and went above and beyond to assist me by going beyond store hours to finish what needed to be accomplished. 10/10.
March 2024
staff are very professional, patient, and quick to help out. ive been to a few locations but this one has consistently been the best.
