Truist is a bank that provides both in-person and online services. During health and safety adjustments, some branches offer drive-thru teller services and in-person visits by appointment only. Reviews highlight that the bankers are knowledgeable, cooperative, polite, and professional. They are noted for going above and beyond to resolve complicated issues, including account access problems and setting up new accounts and credit cards. Bankers talk through everything to ensure clients get the best deals and support all their needs. The branch and its online credit card helpline are highly recommended for their helpful service.
I had good experience with banking. They stood out during my need, especially Pinkal Kharwa, she is knowledgeable and very cooperative banker and supported my requests to work with account maintenance. I would recommend this branch of the bank for sure.
October 2022
The most helpful manager here. He helped wire some money.These guys have great customer service.
May 2022
I had an issue after Truist merged with BB&T where i could not access my account. After trying to resolve this for over a month and hours of talking in person to no avail, I spoke with banker Pinkal Kharva. She resolved this issue in an hour. Everyone was very polite and professional.
