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January 2024 by Jody Alt
Purchased a necklace at auction. Item had damage and was not as described. Kleins refused to do anything about it.
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March 2022 by M. Boehling
Love the quality of the items they offer in the auctions (online). Just be aware that there are only specific days and afternoon hours on those days to pick up your items. I know they do some shipping. The Kleins are so nice and very thoughtful and professional.
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March 2021 by Nathalie
Spoke with Donna's Husband and he was so helpful and kind. Gave me updates on everything I needed to hear about shipping my item. Has the customer's best interest in mind. Told me about upcoming events and explained to me how my items would get to me safely using Davie over at a neighborhood shipping service. He put my mind at ease and is a great business to buy from. I am excited to buy from Klein Auction, I know I'll be taken care of. No worries here from Florida!
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March 2021 by Terry Knefley
I moved to Florida and and I’m unable to attend the live auctions at Kleins auction gallery. However, I am able to get online for their auctions. I have won several online bids, and have been extremely satisfied with their shipping service and pricing. Keep up the good work!
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March 2021 by Craig Galbraith
Used the AuctionZip system for online bidding for Klein's auction. The system showed I was the winning bidder on 4 items, at the close of the lot and at the end of the whole auction. The next day I was told I did not win these lots. I was planning on using these items for presents, and would have continued to bid if provided the right information. Clearly there was a failure with the web system that Klein's auction uses. They told me they use 2 separate online bidding systems, so when bidding on one the two platforms are obviously not talking to each other in a timely manner. Most auction houses use only one bidding platform to avoid conflicts. When talking to Klein's auction no satisfaction or recourse was provided. I would strongly recommend not using online bidding with Klein's auction.
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May 2020 by Craig G.
Used the AuctionZip system for online bidding for Klein's auction. The system showed I was the winning bidder on 4 items, at the close of the lot and at the end of the whole auction. The next day I was told I did not win these lots. I was planning on using these items for presents, and would have continued to bid if provided the right information. Clearly there was a failure with the web system that Klein's auction uses. When talking to Klein's auction no satisfaction or recourse was provided. I would strongly recommend not using online bidding with Klein's auction.
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March 2020 by Hesham Gaballa
I consigned, several loads to A Klein auction, sales# are not encouraging, too long to sell the items to the point you may forget your goods ( tricky ). Sales reports are lacking bidders#. Overall I don't recommend for containers business or truck loads. You need to attend the sales of your merchandises.
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March 2020 by Marc Anthony
I had condition and shipping questions about a diamond ring that went un-answered for over 10 days via email. I was told that they had left voicemails when there wasn't even a missed call from A Kleins Auction Gallery. When I called in to make a payment (after no response from them via email), I was called a "non-paying bidder" and was rudely hung-up on after they told me the item was going into their next auction. I just kept getting told that this was "over with". I was also reported as a non-paying bidder to the platform, which is inappropriate being that I was calling in to make a payment. I won another lot within the same auction, and then somehow I didn't due to my bid being cancelled and having that item sold in-house after my bid had registered. Not sure if it was an off day, but very unprofessional to deal with. If you're online, think twice before placing a bid.
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March 2020 by Billie Bechold
Nice auction. Good things to purchase. Good staff
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March 2020 by David McConnell
Been going there for years now. Amazing working environment, everyone is super friendly, and lots of great purchases.
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March 2020 by Michael McConnell
I have been working auctions for over 20 years here in Wilmington. I am a buyer, seller, and a floor person for auctions. Klein’s auction Always has a large selection of furniture, tables full of glassware, pictures and paintings. If you collect are searching for that special thing visit their website often. Sterling silver, gold, currency, vintage toys, coins, postcard collections, artwork, Alaskan carvings, and jewelry are just a few of the things that have shown up at Klein’s auction over the past couple months. Thank You!
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March 2020 by Melanie Hamm
I love this auction house. I go there regularly. They have high quality items. I have bought some lovely items over the years. I highly recommend
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March 2020 by Ben McConnell
Great place to buy furniture and other items. They have fair prices for good quality furniture, a well spaced layout of the auction floor, they are lenient and accommodating for pickup times, and overall it is a fun and enjoyable environment to be in. Highly recommend Klein's to people who enjoy attending auctions.
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March 2020 by Hannah Suggs
This place is great! Great deals, great stuff. I find a lot of great items here. Very unique items and great customer service. Will be returning with a bigger truck ;)
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March 2020 by Bob Bob
Great auction first attended a Klein's auction last night lot of nice stuff great people fast-paced and fun definitely will be returning !
