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“Anthony was so helpful! We had a very interesting and unique piece needing to be blown up…he absolutely nailed it. He even gave us a fast turn around time. We are beyond grateful! Support local business!”
“Tamara was super helpful with printing many different things from my phone…this particular UPS store is my favorite…..everyone who works there is efficient…..”
“It was my first time using Copycat. As a small business starting out my printing needs and budget or not like those of larger businesses. And Maria was very accommodating, helping me rework my order such that it would meet my knees and make me happy and be something that they could do within my timeframe and budget. I was very pleased and thankful tomorrow for his help and making this Wilmington newcomer, feel supported. Thank CC.”
“Thank you so much Rhett for answering the phone and help notarize our title. The store in Leland wouldn’t answer the phone. They were also rude when we went in there. Thank you!!”
“Excellent - 5 STAR customer service! I have partnered with Linprint for several years and they produce high quality, beautifully printed brochures, invitations, folders, banners....you name it!”
“We came into town for an important presentation with some last minute prints. Dan was super responsive and helpful to get our large scale prints taken care of within hours! Would definitely recommend!”
“DJ, the Manager, and the team at this store deliver exceptional customer service! They are efficient, helpful, and always friendly. I frequently visit different UPS locations to drop off documents, and this one is by far the best. I highly recommend this UPS Store.”
“I always bring my Amazon Returns to this store and I recently worked with them on a custom printing project that turned out amazing! They were so helpful and communication was excellent.”
“I’m very pleased with the work they did on my mothers needlepoint it came out wonderfully and I truly could not be happier. All the ladies are wonderful and very kind. Emily helped me and she’s very patient and professional. Highly recommend this store to anyone who’s been looking to get that one of a kind treasure framed.”
“Dock Street did such an amazing job on my business cards. They were patient with me as I worked to find what I liked and needed as well as they were incredibly kind, professional, and respectful at each step. The cards were a very fair price and turned out with an incredible product. I would absolutely recommend Dock Street Printing!”
“Lauren, Barbara, & Dorian (hope I spelled all the names correctly) thank you for your pleasantries! Effortless and painless on shipping the baby shower gifts. But my kudos isn’t so much on the service they provided for me (which was great!) but how they handled an upset customer.
A gentleman was upset that his package wasn’t delivered on the day he wanted, which can be upsetting but the package did get there! Given all the storms, flooding, etc this past week on the east coast be thankful it got there, sir.
It seemed he was upset that he paid $60 for express delivery but it ended up a day or so late. Again given the storms you’re lucky it’s still not in transit.
The ladies remained so poised during the whole situation. So amazed because my blood was boiling at his snark remarks, shaking of his head, several eye rolls.
The man left and was in a very nice maroon BMW suv.. I don’t think the little bit of extra money you spent for express shipping is going to hurt you, sir.
To the gentleman, this is a note that life doesn’t revolve around you. If that’s your biggest gripe, that the package arrived a day or so late ( most likely due to Mother Nature ) then you are living a very posh life. Your privilege was really showing and I suggest checking yourself before conducting yourself like that again.”
“Wow!! Just amazing, I went in there with a custom number sticker design and they definitely came through. Totally recommend them for any type of vinyl stickers needed. They do alot more but for what I asked I can't ask for any better. Great customer service. They emailed every step of the way to ensure customer satisfaction.”
“I was in the market for a new laptop. I stopped into Office Depot on Orelander Drive in Wilmington NC. I was greater by David P the manager when entering the store. I engaged with David as I had a series of questions regarding the purchase of a new Laptop. David listened carefully and was well versed in product knowledge as well as true professionalism throughout the entire sales process. His customer service skill set goes beyond just a meet and greet! I would highly recommend him and Office Depot if one is considering purchasing a new Laptop or any other office equipment/supplies.”
“The store was well organized both with products and especially how the employees were doing their job. The employee who waited on me, didn't have to ask a lot of questions. They knew the process for my return and executed it quickly.”
“The Staples agent that processed our TSA pre-check was very thorough in every disclosure and knowledgeable about the enrollment and set proper expectations. She was amazing!”
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“I believe it was Scott who helped me. GREAT customer service. Opened a few minutes early just to help me out and helped me out more than his job required getting my shipping level printed.”