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October 2025 by Richard McCall
The staff is very helpful and will do eveything to make their storage
place work for you.
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May 2025 by Claire Thompson
Kia was super helpful!! Thank you!
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August 2024 by Kevin Cleary
I LOVE MyPlace Chapel Hill. Rent here!!
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July 2024 by Leigh LaVange
Fine experience under 10Federal until ownership changed to MyPlaceSelfStorage. Don’t rent here unless you plan to never cancel your unit. I have been in contact via phone, text and online form submission for 3 weeks trying to cancel my rental. I was told the first call back that it was done. Then I got a bill for the next month. Then a late fee. I finally got a cancellation notice today that’s dated today with a notification to pay my bill. So I’m not done but I’m furious I’ve spent this much of my time trying to do something that should take a single click online.
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June 2024 by Austin Hudson
I had a great experience with 10 federal. This new company took over and raised the rates, the gate no longer works so it stays open 24/7, and they’re difficult to get up with. Terrible experience, and I will be seeking a new storage facility.
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May 2024 by Laura Gregg
Had a decent experience until new company took over and they gave out bad phone numbers, refused to return calls, than started charging late fees and tried putting a lien against our camper even though we had never missed a payment until their new system failed to run our autopsy. We are getting out of here as quickly as can be. I don't trust them anymore
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May 2024 by George Gilson Jr.
Ever since this company took over for 10 Federal, they are very difficult to get a hold of,they have raised their rates multiple times and unreasonably, and they have gates broken and open all night, thus making the units susceptible to theft
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February 2024 by Dare
Had an issue with the promotion and they fixed it
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November 2023 by Robert Bowen
Customer service was helpful, professional, efficient and courteous. Resolved my issue quickly.
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August 2023 by Jamie Zoller
Really appreciated the help!!!!!!!
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March 2023 by Wayne Capps
10 Federal Storage was very easy to start and the customer service was honestly top notch. However, we started renting our unit for about $90 a month a about a year ago and in that time they kept incrementally increasing the price until my last bill was almost $140 for that same unit. I could'nt believe how much the price continued to increase, we probably would have rented with them longer if pricing stayed more consistent.
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March 2023 by Wayne C.
10 Federal Storage was very easy to use and the customer service was honestly top notch. However, we started renting our unit for about $90 a month a about a year ago and in that time they kept incrementally increasing the price until my last bill was almost $140 for that same unit. I could'nt believe how much the price continued to increase, we probably would have rented with them longer if pricing stayed more consistent.
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September 2022 by J D
I rented a 10x10 and when i got there, i tried to input the gate code. I tried both gates and neither worked. Customer service number was offline. Texted the number on the gate to open the gate. Came up with an error. I had to rent another unit from another company. Wasted my money.
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August 2022 by J H
I rented a 10x10 and when i got there, i tried to input the gate code. I tried both gates and neither worked. Customer service number was offline. Texted the number on the gate to open the gate. Came up with an error. I had to rent another unit from another company. Wasted my money.
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June 2022 by Anthony King
I've rented from these guys for 7 years never had a problem always clean place always available 24/7
