ATM (Truist)

Most Recent Comments

• August 2021 by Google user
  Why in the world are 90% of the employees here not fully trained in every area of banking as it's a constant problem trying to make a deposit. The main person who is Number One Super Star is Payton. This is why I finally switched to a credit union and absolutely no issues with the credit union. Employees here need to be fully trained before helping guests. Tiffany is a Constant problem yet again. Her customer service is Poor.
• May 2021 by Stephen Coley
  Why in the world are 90% of the employees here not fully trained in every area of banking as it's a constant problem trying to make a deposit. The main person who is Number One Super Star is Payton. This is why I finally switched to a credit union and absolutely no issues with the credit union. Employees here need to be fully trained before helping guests. Tiffany is a Constant problem yet again. Her customer service is Poor.
• December 2020 by Dustin M.
  This is a very nice branch. Great location. Fast and friendly service. I'm currently having my construction loan done here and the whole process has been absolutely flawless. Great people to work with. They can help you with any banking needs you have.
• May 2019 by Chris Bishop B.
  I have worked for this bank for 7 years, so it's very hard for me to say this, but if you are a small business, avoid this bank like the plague. I have literally never had a worse experience with any financial institution than this bank which is supposedly known for being good for small business. Not only have they lost my mortgage business, but after six months of complete incompetence of the bankers, taking multiple phone calls and six months to get checks, being charged every month for fees that were the fault of the bank which they could never correct, I've never been more infuriated. They do not understand their own products and services and are unable to fix their own problems. The bankers at this branch could care less, besides I ONLY do six figure in accounts receivables so I'm just a small fish, not worth their time! Every time they screwed up they did refund me after point out their mistakes, but they never corrected the problems the next month. So insulting. The banker named Breana Schantz ([email protected]) completely blew me off after account opening and was absolutely useless. Her background as a teacher doesn't really translate to banking. I had to go to her manager to complain, but eventually I gave up and had Breana close my account. What a waste. Take your business anywhere else!!!! I was sure to show them the $60,000 check I deposited at Wells Fargo, they are treating me with respect and dignity and work hard for my money. Also, after losing my business, they keep sending me emails asking about my experience, but when I call I keep getting put on hold. What a joke. The merger with Suntrust will not be good for BB&T so consider any other bank or credit union!
• January 2019 by Michael B.
  No good. I had a checking account with $360 in it when I moved and did not realize that after 24 months, all of it was gone. They had a monthly fee plus added an additional inactivity fee to it. Then after BB&T drained every cent out of the account, they kept assessing fees until there was a negative balance. then warned of more fees because of a negative balance. What, they drained my account then when there was nothing left to take that's not good enough. Just close the account at that point. Like a burglar sueing a homeowner because they broke in and did not get enough for their efforts or got cut in the process. Bank elsewhere !!
• December 2018 by Peter K.
  Opened a business account based on recommendation. Started out okay but then it started down hill in no time. Branch manager does not care about serving clients but more important to go to lunch at 11am and tells me to call the branch. They don't call you back and gives you 4/5 of lame excuses for requested services. Honestly, I thought it would be better than BoA -- but glad that I did not close BoA also. Not sure why such a simple work can be such a difficult thing. But one thing I give them credit for; they sure close the account in a hurry when you request it :p