Chapel Hill Tire - Franklin St. has been providing complete car care since 1953, offering a wide range of services including oil changes, tire installation, brake services, wheel alignment, A/C repair, battery replacement, and vehicle inspections. Customers appreciate the friendly and professional staff, especially Jose, Alexa, Mallory, and Josue, who are known for their knowledge, clear communication, and thorough explanations. The shop maintains a clean and well-maintained environment, with transparent pricing and no unexpected fees, which adds to customer confidence. Many reviews highlight the team's responsiveness and efficiency in addressing concerns and scheduling services promptly. The location also offers convenient services like free no-contact pickup and delivery, along with warranties on repairs and service. Customers feel well taken care of and value the shop’s honesty and professionalism, making it their go-to mechanic for various vehicle needs. Overall, Chapel Hill Tire - Franklin St. stands out for its quality service, friendly staff, and commitment to customer satisfaction, ensuring drivers leave happy and confident in their vehicle’s performance.
Alexa was so helpful at the front. Made sure I understood everything and was very kind. As a walk in they had my tire repaired in 2 hours. Thanks yall!
December 2025
Communication was easy and efficiency and professionalism. Showing picks of car’s tires and breaks was helpful for me to understand.
December 2025
Friendly , efficient service with little notice of emergency needs
