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“No pressure here. Take as long as you want.Most expensive mattresses up front, least expensive in back. Bed match technology suggests beds that are appropriate for your sleep style. Chuck was very friendly and helpful and hands off but there when you needed his assistance.”
“Deric Bass, Sales Consultant, was very knowledgeable with the product that I was looking for. All I had to do was show him a picture and he knew whether or not it was in stock on the showroom floor. I was able to make the purchase which will be delivered by the end of this week. Thank for you Deric for your professional and prompt service.”
“Jay was incredibly knowledgeable patient with us on our brand new mattress purchase (our first in over 10 years). He shared details on all the mattresses we tried, answered our multitude of questions, and stayed with us to complete the sale well after closing time. He was also just a joy to converse with. It was an enjoyable experience and our mattress is expected to arrive just three days after our purchase. Thanks y’all!”
“We had a great experience working with Sam at this Mattress Firm location! She was incredibly helpful and patient and also helped us find a great deal on an outlet version of the mattress we wanted. We didn’t even know about the outlet program where Mattress Firm will sterilize a mattress that was returned (only used by one customer) and sell it for a discount if it meets NC safety standards. This allowed us to get a Beauty Rest black mattress in a King size for about $2000 instead of over $4000. The Presidents’ Day sale was also happening at the same time and because we didn’t need the free adjustable frame, Sam helped us get sheets and a mattress protector of the same value. Delivery was a few days later and the team was on time and very professional. Our bed frame was purchased from a different retailer online.”
11AM - 6PM
3415 Westgate Dr #105, Durham
Mattress Stores
“Robert was more than helpful and provided the best service I have received anywhere in a long time. If you need a new mattress come see Robert at mattress warehouse.”
“Very personable, friendly staff who patiently helped us find the right mattress. We would definitely do business with this representative at this location again.”
“I was in need of 2 mattresses to be delivered to my new apt OOT. I called my local store and spoke with Don. He was very friendly and helpful. He answered my questions about delivery and then asked me questions about the type and size of mattress I was looking for, how I sleep, my price range, etc. Don then made a couple of recommendations, and gave me info to research the mattresses online.When I visited the store, I met with Paul. He was very honest and patient while answering my many questions. He suggested mattresses to me, allowed me to lie down on 10+ mattresses, discussed the pros and cons of each product, and helped me to make decisions. I spent almost 3 hours with Paul! I spent way more money than I had planned to, but feel good about my choices. I am excited to sleep on my new luxurious mattress!The only negative about my experience was the fact that Paul spent a long time on the computer finalizing my order, and then he realized that one of the mattresses was out-of-stock. I will need to wait an additional week for delivery. That is really OK, because I can stay with a relative and I KNOW my purchases will be worth the wait!!”
“I have purchased multiple items from Ebony! She is friendly, responsive, and helpful. Larry stepped in on her day off and delivered the same excellent service! We will definitely be back!”
“This was the fastest service I’ve had in awhile. Super informative and very helpful. We didn’t spend more than 15 mins and the process was complete. Affordable!”
“Wonderful experience. I believe the name of the delightful woman who assisted me is Audretta. Anyway, this was my second mattress purchase from MW. I love the sleep support analysis process that narrows down the list of best options for your body. For the second time my best fit was for a very affordable mattress. (No shade multi-thousand dollar options. You’re great too)I was able to select, purchase, and schedule delivery all in under an hour.I did try the Purple pillow. Oh my gosh. It’s amazing. A must have!!”
“The gentleman that helped us was very friendly and very helpful. We were very pleased with him & the information that he provided us. Now we hope to sleep better ????!”
“Very happy with our shopping experience in store. Much better than trying to make a decision online. Charles answered all our questions and educated us so we were informed and confident in our choice of mattress. We didn't feel pressured and enjoyed our research and purchase experience.”
“Brian helped us out and was great!! He was extremely professional and efficient. We wasted no time and he was very knowledgeable and understanding of our situation. Best experience buying furniture that we’ve had yet.”
“Marlin was great. Extremely professional and for once we were not followed around and harassed by a salesperson! He helped us find an amazing bed and gave us space to talk between ourselves and if you have ever shopped in a furniture store you know how aggressive some salespersons can be. Offered us multiple options and took no for an answer when we decided against his/ashley furnitures headboard options. Which is why we felt confident in spending well over 8 grand with him! I would definitely recommend this establishment and personally will only deal with him in the future! Thank You sir!”
“Cory and his team are amazing! Our new mattress has truly transformed the quality of sleep and thus quality of life. Cory took a ton of time to discern our needs and refine what seemed like an overwhelming choice, and he was so responsive in following up and ensuring we had what we needed even after the delivery. We’re so grateful to have this store and this team locally.”
“I've thought of this place as a furniture thrift store in the past, but I noticed more this time: they have home improvement supplies (paint, parts) on the right side as your come in. They certainly have furniture (sofas, desks, filing cabinets, chairs). And they have typical thrift store items like books, housewares, decorations. I don't remember seeing much clothes, if any.”
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“Rob the owner/manager of the Cole Park Store, was extremely helpful in helping choose the mattress we wanted. No attempt to upsell, only discussions re what we wanted and what would work best for our needs. The delivery was on time, The two delivery personnel were pleasant, careful, quick.We could not have asked for a better experience.”