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November 2023 by Dan Chegash
They are attentive and helpful 7am to 4pm Monday through Friday basic needs after hours.
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November 2023 by Nathan Rector
I can’t recall a better experience by a nicer man. Roger is the Stihl guru. He found a chain that fit my aftermarket bar that had no model number and fixed my sprocket. It was close to closing time and he was in no rush to get out the door. No way I could have found someone with more knowledge. Give this guy a raise! He’s my exclusive chainsaw guy now.
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October 2023 by Lesley Landis
The long list of equipment rentals and friendly, helpful staff make home yard maintenance easier.
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October 2023 by Frank Spadavecchio
Based on the female manager/ owner’s lack of communication, customer service and people skills, I can only hope she’s competent in personal hygiene skills. Keep up the good work.
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August 2023 by Canny So
Nice staffs. Good selections. Well stocked. A little pricy.
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April 2023 by T Joseph Young
Rented a power washer for use on my home exterior. David and his staff made the process a success: walked me thru the operating process, had the detergent additive I needed, the machine worked very smoothly, and return was a snap. Recommend them as a quality vendor.
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March 2023 by Richard Almeyda
Friendly, clean and fully stocked. Love it there whenever I need anything!
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February 2023 by Victor M. Rodriguez
Very clean and organized hardware site. Service people well groomed, polite and friendly. It's my first spot to look for nuts and bolts and new tools. Definitely will go back again
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January 2023 by Brian J
Great find near Chapel Hill. They have products the big home improvement stores do not (like real wooden thresholds, huge hardware selection, a glass cutting department, easy tool Rentals, and Ben Moore paint). Customer service is decent unlike big box. I try to go here when I don't need lumber yard items.
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January 2023 by Brian Johnson
Great find near Chapel Hill. They have products the big home improvement stores do not (like real wooden thresholds, huge hardware selection, a glass cutting department, easy tool Rentals, and Ben Moore paint). Customer service is decent unlike big box. I try to go here when I don't need lumber yard items.
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September 2022 by William McSwain
NO CUSTOMER SERVICE IN RENTAL DEPARTMENT.Staff over the years have consistently under served in the customer service department especially in tool rental. Often times they are under staffed and their machines aren't well maintained. Staff isn't knowledgeable on the right equipment for specific jobs and I have been rented equipment which under performs. When I have brought my dissatisfaction to a manager and asked for a reimbursement I was told that it was my fault and that I was probably lying to them.I have also taken tools in for repair , only to be told that it cant be fixed, that's its too old or out of service parts but that "they know a guy who will buy it from me if i wanted to get rid of it, BUT SINCE IT DOESNT WORK it wouldnt be much..." only to take it to other tool repair shops where they have fixed it with no problems and no shady business practices. I will not be frequenting this establishment anymore
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August 2022 by Dave Pcolar
The rental experience was seamless. Excellent, well maintained equipment and friendly staff!
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July 2022 by Team 7 Channel
So we were searching for a generator to rent cause our power went out at Jordan Lake and found this place had a generator. They were very polite over the phone and held it for us till we came 45 minutes later. Very cool location being 2 stories and tons of stock. I rented the last generator they had for about $85 which isn’t bad. Came with a full tank of gas which was convenient and the guy at the desk helped put it in the car with a forklift. Awesome people and great store!!!
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July 2022 by Mike Anastasovites
Extremely friendly employee helped me look for WD40, wood glue and Scott Rags-In-A-Box. Found everything I needed, wish I had time to wander around because I felt like I would find things I didn't know I needed.
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June 2022 by Alida Vessey
I have often shopped at Town & Country and always enjoyed the experience. Last week I had a terrible fall in front of their store. Pete and Becky were there right away to help me. My left arm was badly injured and Pete sat with me and supported my arm for at least 45 minutes until EMS arrived. Becky called 911 and arranged for an umbrella to protect me from the hot sun. Pete kept me as calm as possible by constantly talking to me and reassuring me. There were two other people supporting me but I do not recall their names. Pete , Becky and the two other people were amazing and I simply cannot thank them enough.
