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February 2024 by BERNADETTE Grier
Person gave me the wrong bulb for my car
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February 2024 by Euro Phoenix
Shout out to Ike for the knowledge and helping us out with an issue we had today. Thank you for the help!!
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September 2023 by Tyson Presnell
Super helpful staff, great service for battery testing and replacement
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July 2023 by M Brumfield
I had been back and forth to this location buying parts trying to figure out what was going on with my car over the past few days. The other employees were cool, but Carlos was the only one who offered to come out to my car to look and help fix the issue. I really appreciate his help and customer care.
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June 2023 by Sew J
I don't visit this location very often but I'm happy to say that it is striving to be of quality. I'm always greeted by staff and their demeanor is quite professional. It's really great to say this because the Freedom Drive area isn't the most complimented, but good businesses like this are changing that perception. ?
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May 2023 by Mandi B.
My car would not start without having to be jumped. TT quickly identified the problem, provided me with great assistance and I was quickly on my way.
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April 2023 by Cameron Orlando
Insanely helpful today with my battery change. We had missing parts and the next to nothing to fix the problem but the guys who helped me out knew their stuff and went above and beyond to fix an almost unsolvable issue. They did everything they could to help and got a great battery as well. Good stuff gang
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February 2023 by Jerry Jizzen
Destinee is always cheerful and very helpful!!! I have a commercial account and I'd rather deal with her over commercial counter. 3 thumbs up
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November 2022 by Eric S
I really hope this is the right store and it expresses my gratitude. I was in a stressful and unfamiliar situation when I stepped into the store. I wasn't exactly sure what I needed but Arturo was there to help me out. I briefly told him about the situation and he was eager to help. Arturo didn't just help me find the right ratchet straps but he also helped me the whole way on how to use them. I fumbled around with them outside in the parking lot trying to figure out how I could set them up and Arturo even came outside to check on me and even helped me strap down something onto my car. I can't really explain how much he helped me out that night but he was amazing. The straps worked great and I had no issues. Again i appreciate his help so much and I hope he gets the recognition he deserves.
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November 2022 by Lynne Mccarley
I needed help with my car. Aje Radix was amazing. He quickly helped me find a battery compatible with my car and assisted with installation. He and Advanced Auto were a lifesaver!
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October 2022 by Shonta Caudle
I would like to thank Rick at the Freedom Drive location!!! Today Sept.5 2022 I need a new battery for my Honda Civic and he installed it in the rain as I was hold the umbrella over us. He still got soaked but he did a wonderful job, so to show my appreciation I bought him some dry clothes bc I don’t think anyone would’ve done what he did…so 5 stars to you Rick!!!! Thank you again for going the extra mile✊?
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July 2022 by Anne N
Someone helped me jump my car, and I called ahead to Advance Auto Parts to see if they had the battery I needed. The lady on the phone said they did and to ask for her when I pulled up. I did, and they were ON IT. They walked right out and fixed my battery super fast. Also looked like she was mentoring some younger guys on how to change a car battery, which I thought was awesome. Great experience!
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July 2022 by Renee B Hero
Today I needed to purchase a headlamp for my car. When I arrived at the store at 7:30 AM destiny greeted me at the door and proceeded to assist me in purchasing the headlamp. Purchasing this headlamp was pivotal today because, I needed to get my car inspection completed today. Destinee took her time, and explained my options in getting a lamp. I subsequently purchased a lamp from her, and she told me if it wasn't correct, I could return it. I did so, because there were a few options for me. I was able to buy the correct lamp, and get my inspection completed by 9 o'clock this morning! Thank you for all your kindness, assistance, and excellent customer service Destinee!
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September 2021 by Raquel Vega
I like the person ?in this place is work ?good
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August 2021 by Ashley F.
Not to be dramatic, but one of the staffers at this location quite literally saved my life. I stopped by because my car was signaling that my brake fluid was low...this apparently is something that rarely happens. When I went to the counter to purchase the brake fluid he highly suggested I go see someone about my brakes immediately. He also showed me how to add the brake fluid and I proceeded immediately to a repair shop only to discover my brake line hose had been cut. Super insane and hard to even believe that this happened to me. I am forever grateful to this gentleman for urging me to go to the shop. It means a lot that he spoke up when he wasn't even the person helping me. I'm forever grateful.
