Advance Auto Parts, located at 3020 Milton Rd in Charlotte, is known for its wide range of automotive aftermarket products and exceptional customer service. The store offers various free services, including battery testing, engine code scanning, and parts installations, making it a convenient choice for car owners. Customers appreciate the knowledgeable staff, particularly individuals like Kevin, Destinee, and Jr. Hill, who go above and beyond to assist with car repairs and parts sourcing. Many reviews highlight their kindness and dedication, with one customer noting that Kevin even drove to another location to retrieve a part. The store’s commitment to customer satisfaction is further emphasized by the positive experiences shared by visitors who mention the assistant manager and the overall helpfulness of the team. While some reviews indicate a mix of experiences, the consensus leans heavily towards the professionalism and support found at this location. Additionally, customers can benefit from the Speed Perks loyalty program for further savings. Overall, Advance Auto Parts is recommended for anyone seeking reliable automotive solutions and excellent service in Charlotte.
The staff here and the general manager (Torrelle?) specifically went out of their way to be kind and helpful to me. My initial purchase was exceptionally pleasant and when there was an issue with the product afterwards they fixed it immediately, past what I even hoped for. Thank you guys! I'll be coming back.
August 2026
Dennis was amazingg and super helpful! He saved us so much money and time. I will always come to this location and store just because of how great he is :)
March 2026
Markivies and Sherman were top knotch. My starter went and I came in for help. The guys were even able to facilitate picking up of my part that night. I truly appreciated it.
