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January 2024 by Naomi M
Omarion helped me with my battery and he had amazing customer service and I will be coming back. Thxxx Omarion.
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January 2024 by Lannea Adamson
Good experience. I hate doing anything with my car so good customer service is always appreciated. The worker helped me find the right priced headlight bulb AND replaced it for me.
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December 2023 by Fred Thompson
Great service
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November 2023 by Tara Frazier
Knowledgeable staff along with affordable prices and a clean well lit location
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October 2023 by Nick Clark
I go to this store a couple times a month and Adam has stole my business. Every time I go here he is attentive and super knowledgeable with my cars issues and what I can do to solve them. He has went above and beyond several times, including helping me install a fuse and helping me diagnose several other little problems that I have had along the way overall just being very hands on. As long as they’re not too busy, this store is my Charlotte favorite and will be continuing to go only here from now on!
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October 2023 by Brian Dyer
Great stuff.
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August 2023 by T... M.
I walked in thinking I had an issue with my AC and battery but Adam came to the rescue and checked out my car. Battery good, AC fuse Good, AC Blower good and it was then thought that the alternator was bad. Thank you Adam for taking time to help me. You were a true gentleman who showed compassion for others in need of true help. I can't thank you enough. Advanced Auto Part has a loyal customer from this point forward.
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July 2023 by cleveland cartwright
Guys were young and inexperienced but sponges. They asked questions and wanted to learn. If they didn't know the answer they didn't spit foolishness like older guys will sometimes do.
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June 2023 by Evelyn Torrence
The manager was nice and changed the windshield wipers.
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May 2023 by Thomas M.
I went in to purchase a air filter. Air filter didn't fit. After viewing reviews on the filter; others had the same issue. The filter crushed on the sides. The replacement did not feel as sturdy as the original. However, I took the recently purchased filter back. They exchange it with another brand without question. I wasn't expecting that response. However, I'm grateful. Thank you. (5/20/2023)
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April 2023 by Bill Powers
Great location. Facility is clean and organized. Friendly staff.
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February 2023 by Katie Byrd
Adam was awesome. He was very knowledgeable and kind. He made me feel like I matter and explained why I needed what so well.
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November 2022 by Rex Keely
Ssssssssllllllllooooooooooowwwwww!!!! There was only one person at the registers, even though I could hear several knocking around in the back room. I got to stand in a six person line while the one person at the register took about 15 minutes to talk about parts with a customer. Never once did she consider calling one of the people out of the back room who we could hear laughing and joking.
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November 2022 by Shelly Suttles
Helpful employees eho made sure I had what I needed and the store had what I needed. I'd been to this same store a few years back and they were helpful then as well
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November 2022 by cyndy j
Came in with the number of the headlight I needed bu they tried to give me something else. When asked if they install headlights like their competitors they just looked at me like I was crazy
