Advance Auto Parts at 8515 Hankins Rd in Charlotte is known for its excellent customer service and knowledgeable staff. Many customers highlight the helpfulness of employees, particularly mentioning individuals like Adam and Beverly for their dedication and expertise. Reviews reflect a strong commitment to going above and beyond to assist customers, with services such as free battery testing, installations, and engine code scanning being frequently praised. Customers appreciate the supportive environment, especially when dealing with challenging car issues. The staff's willingness to learn and provide accurate information stands out, making the shopping experience more enjoyable. With a loyalty program called Speed Perks, customers can earn points for discounts on store items and gas, adding to the store's appeal. Overall, this location is regarded as a top choice for automotive needs in North Charlotte. Customers express their satisfaction with the service and indicate a desire to return for future car-related purchases and assistance. Whether it’s finding the right parts or receiving hands-on help, Advance Auto Parts strives to create a positive experience for all its visitors.
Amari assisted us with our dead battery during travel. Despite the battery being in difficult place to change, he gladly assisted and got us back on the road.
December 2025
Omarion is the greatest helper that I have met at an advanced auto he is over the top and goes out of his way to help you out if you come into his store make sure to ask for him. He is great and his customer service is awesome. Highly recommend recommended.
December 2025
I can't recall her name.The young lady that helped me.She was awesome
