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November 2023 by Dick Kuhn
Very helpful and knowledgeable staff.
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July 2023 by matt
Great store + employees, they gave me a good laugh and got what I needed immediately
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July 2023 by Doreen Nelson
The cashier was very pleasant, helpful and polite. Great customer service.
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May 2023 by Kima Stokes
seem racist. did not help nor try to listen to me. left me outside with no help and started yelling at me.
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May 2023 by Shakima S.
was not helpful. did not try to help and started yelling at me. gave lots of attitude. seem racist
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March 2023 by Angela Foster
Great customer service @ Mount Holly Huntersville Rd and always on Sunset Rd
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February 2023 by M Tooson
This is my "Go To" auto parts store because of Maisy and her Amazing staff. I LOVE the professionalism, their exemplary customer service and their expertise has gained my trust.Keep up the Good Work ?
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December 2022 by Brian Long
Had to buy washer fluid. It was quick and easy to get all your car or truck parts. Tell family and friends to stop by and get your parts. Tell them Brian Sent ya.The Review Guru!
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November 2022 by Bonita Dee
If you’re a black woman, don’t come here they’ll look past you and think you’re a ghost & won’t help you but has all the energy for a white man.
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November 2022 by Jonadab Debe
I was trying to purchase Molly oil for regular maintenance on my car, not only The price is $10 higher than most other places, but service was horrible. The young lady there, whom I asked for assistance acted as if I was bothering her. So therefore I apologize and left.
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August 2022 by Stacy Long
Have called a couple of times, will not go back or call this store anymore.The woman that answered was either depressed or simply rude. Definitely doesn’t need to be in customer service. Friendly people make a huge difference.
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August 2022 by Rasheed Jones
The 2 star rating is due to corporate, not the employees. When you go to any Advance, you will more often than not find out that you know more about the parts you need than the employee attempting to help you. If you just want wiper blades or fluids then they are fine. But don't expect knowledge. Advance owes it to their employees to train them on the parts they sell, especially for upward mobility opportunity. If someone reading this is not mechanically inclined and can't afford a certified mechanic or just doesn't want to pay the labor cost for repair, YOUTUBE and RESEARCH your issue thoroughly.
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July 2022 by Chip Jones
Purchased two different occasions within a week. 1st experience was awesome. Ordered online for curbside pick up. Arrived, called the store, gave the older male associate my order number and he brought it right out. Took the new part out of the box and placed my old part(core) and placed in it the box. Thanked me for my patronage.2nd order a week later. I pulled up and gave the young lady associate my order number and told her I was parked outside. She said, "OK I gotchoo" I told her I was in the van out front. She replied ok. I waited about 10 minutes and called again. I didn't go in because I had a pinched nerve in my lower back. She informed me they don't normally do curb side pick up but she would make an exception this time. Brought my part and I politely pointed to the sign mounted to their wall in front of the space I was parked. She handed me my part, smacked her lips and said if well. So I guess it's Roulette.
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February 2022 by Timothy Bordner
Usually this is a good store to come to and I normally get good service. However I desperately needed an ignition coil for my BMW. I confirmed it was in stock and got to store a few minutes before closing. As I pulled in I noticed an employee at the door and walk away. Went to door and it was locked. Knocked and called store, but nobody answered. If you wanted to get off early then change the time on the door. I did what I was supposed to do to accomplish what I needed. Not my fault you wanted to not perform the task your paid to do. Yet hear I am dealing with the consequences of you choosing not to do what your supposed to do. Thanks for that. This type of behavior says a lot about management. I will no longer be doing business with this store
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February 2022 by Anonymous One
Fast and courteous service at this location. Purchased a new car battery in the price range requested and it was installed immediately by a sales person. In and out in less than 15 minutes.
