Advance Auto Parts provides a mixed experience for customers seeking car parts and services. Some reviews praise the fast, courteous, and professional service, noting quick curbside pickup and helpful installation of items like batteries. The staff's expertise and exemplary customer service are highlighted as reasons this is a "Go To" auto parts store. However, other experiences are inconsistent, described as a game of "roulette." Criticisms include slower service, associates who are not always helpful or courteous, and a perceived difference in how customers are treated. While many find it quick and easy to get parts, the quality of service can vary significantly between visits.
Kirby is the absolute best. He changed my battery and actually cleaned all the corrosion from the wires!! Thanks again!. He was very patient and extremely knowledgeable. Thanks again for your help!! Praise God!!
August 2026
All the gentlemen in the store were extremely knowledgeable and helpful. Saved me some money on purchasing a new catalytic converter for now. Greatly appreciate the advice.
August 2026
I had a serious battery issue and went to go get it checked and Bryan one of the employees here helped me tremendously. He was very knowledgeable and made sure I was safe because my battery could of cause harm to him and myself he got me situated and on my way. Thank you again
