Advance Auto Parts provides a mixed experience for customers seeking car parts and services. Some reviews praise the fast, courteous, and professional service, noting quick curbside pickup and helpful installation of items like batteries. The staff's expertise and exemplary customer service are highlighted as reasons this is a "Go To" auto parts store. However, other experiences are inconsistent, described as a game of "roulette." Criticisms include slower service, associates who are not always helpful or courteous, and a perceived difference in how customers are treated. While many find it quick and easy to get parts, the quality of service can vary significantly between visits.
Quick and efficient service! Will return to this location.
January 2026
Online shopping and store pick up made my experience so much easier. It was nice to receive a discount for ordering online. Thank you for offering these services. I will definitely be back. Customer service was great, I was greeted with a smile and professionalism. Thank you!
April 2024
They were quicker to help men quicker than they would help a woman could have been better. And didn't even ask if I needed help replacing my wipers. Times have changed
