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October 2023 by Arden Pegelow
The people here are great. I ended up having an accident happen with my u-haul rental and Ms. Tina made me feel comfortable and calm while navigating through the documentation and overall rental process from start to finish. Overall, their staff was helpful, personable, and made the environment fun! If (and when) I need to rent a u-haul again, I will be coming back to American Store and Lock #3!
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September 2023 by Tara Akins
Tina was so helpful! I arrived four hours early and she not only accommodated, she found a larger truck and also helped me find parking for my vehicle for a few hours while I moved. I will definitely be back and recommend this location to all my friends!
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August 2023 by Daveta Glover
Ms. Tina was absolutely wonderful. She was so polite and welcoming. I would visit here again
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July 2023 by John Harris
Alisha and Tina are amazing women. They are an awesome team. They care and are very hard workers. They always go above and beyond and are very kind. This is why I'm at American Store and Lock. Love these ladies. Thank yall again.
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July 2023 by Natalya Bikmetova
Very helpful and friendly facility! We are grateful for the assistance we received. Alisha and Tina went above and beyond helping us set up for the U-haul rental - they resolved all issues with the U-haul registering App and ensured we were all set to travel.
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May 2023 by ThanaKumares
U-haul and storage both available which helps us to do the job easier...
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September 2022 by Allison Brown
I've had my rig stored here for awhile now. Good safe place to keep your truck. That sweet gal Alisha is always good to us. I recommend for storing a car or truck.
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August 2022 by Gina Kerry
This review is in regards to UHAUL mainly.First off there's no parking at this place making it extremely difficult to maneuver a crew cab pick truck.Waiting area is too small when you have 2 families waiting to pick up uhaul.But even worse, they DON'T do one-way rentals only local, but UHAUL website let's you reserve a 1-way for Puck up here ?.Then they try to reroute you to another location when you get there and wait 20 minutes to be waited on.This all leads to a major FAIL and an hour of wasted time.I hope I never have to rent a UHAUL again!
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June 2022 by Ameenah Ajam
Not shiny, but easily accessible, off major roads, and very helpful staff.
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December 2021 by Hubert Reape
Got a hand truck and it did the job.
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October 2021 by Rusty James Brown
I've had my rig stored here for awhile now. Good safe place to keep your truck. That sweet gal Alisha is always good to us. I recommend for storing a car or truck.
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October 2021 by Yolanda Brown
Alisha and Nyata absolutely ROCK!!!!! I have had my storage at this location for 6 years. The customer service is impeccable! The ladies here are personable. I really appreciated the communications for both business and family events! What an awesome establishment to have in this community!
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October 2021 by Jeanne Coggins
Very friendly and made the process easy, thank you Alisha
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September 2021 by Nyanne Tucker
I rented a storage unit for a couple months and canceld on August 16th just to get charged 70 dollars in September because apparently my lock was still on the unit. I called to tell them that I canceled the unit and I was currently holding the lock in my hand but all I was told was that there was a lock on the old unit so I still owned it. I told them in wasn’t mine and was told that it was on there so I would be charged and then they hung up. Do not do business with this place, I’m not sure what they are trying to do but I sit here writing this with the lock on my table so I know it’s not mine.
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June 2021 by Meghan Willoughby
Love theses ppl they rock!!
