American Store & Lock provides affordable and convenient self storage and U-Haul rentals on Hickory Grove Road in Charlotte, NC. The location offers a range of storage units from small drive-up spaces to large units that can accommodate an entire home or business. It is situated just south of Old Concord Road, across from the University Church of Christ and minutes from local shopping. Customer service is a clear top priority at this location. Multiple reviews highlight fantastic, efficient, and stress-free experiences. Staff members are described as friendly, welcoming, incredibly helpful, knowledgeable, patient, supportive, kind, and professional. They take time to answer questions, walk customers through processes clearly without rushing, and even use translators to ensure understanding. The service results in smooth and easy experiences, earning strong recommendations from customers, including a realtor who plans to refer others. The overall atmosphere is positive, with one reviewer noting great laughs alongside great customer service. Many customers state they will definitely return.
American Store and Lock provided us with excellent care of my late brother’s personal effects in a very clean, well managed storage facility. I highly recommend them for any of your storage needs.
July 2026
The staff has always been there when I needed them. They’re very aware of what’s going on with the property. Was aware when I left my turn signal on. They also was aware when I left my storage unit open. I received a phone call each time. They truly are the GOATS
July 2026
I enjoy going into a professional atmosphere with people who know what they are doing. I always get a warm welcome.
