AutoZone Auto Parts on Central Avenue in Charlotte, NC is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. This branch has been serving the community for over 22 years, and while there have been some changes in the staff, they still have a few good employees working. One standout employee is Caleb, who is described as the best across all AutoZone locations. Customers praise his exceptional customer service, his ability to understand their needs, and his willingness to provide helpful information. Another employee, Edgar, has also been praised for his assistance in finding the specific parts customers need, even going the extra mile to call other stores to locate the item in stock. Overall, the Charlotte AutoZone location has been commended for its knowledgeable and helpful staff, who have exceeded customers' expectations and provided valuable assistance with their car-related issues.
Had a great experience with the the store manager and her team. They tested my battery, installed my new battery, a within minutes and at no cost. I wish I had cash to tip the gentleman but this review is a token of my appreciation for the service provided.
August 2026
Terry hooked it up for me. Change my battery super quick and was very friendly!
August 2026
Great customer service if I could give them a 10/10 I would… Terry and Tawana were incredible couldn’t ask for better service.
