AutoZone Auto Parts on South Tryon Street in Charlotte, NC is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have consistently praised the knowledgeable and helpful staff at this location. Rolando, the store manager, has been described as great help and very knowledgeable, with one customer recommending him for the position. Brady was also commended for his professionalism and efficiency in replacing a customer's battery within 30 minutes. Amanii, a customer service representative, was praised for her friendly, professional, and knowledgeable assistance, helping a customer with questions about their power steering and oil. The manager Rolando also went above and beyond by advising a customer about their car's need for antifreeze, despite it being against store policy to touch fluids. Darius Wilson was also highlighted for his friendly and helpful service in assisting a customer with picking out and installing a new battery. Overall, the AutoZone on South Tryon Street in Charlotte, NC is known for its excellent customer service and knowledgeable staff who are dedicated to providing a great experience for their customers.
Marcus is so professional and friendly. Always greets me with a smile and helps! He represents AutoZone phenomenally and deserves a raise and recognition for a job well done’
January 2026
both of the dudes at the front counter on 1/20/26 in the morning were amazing help, give them raises IMMEDIATELY ❗️🗣️
November 2025
Crew is solid and knowledgeable every time I'm here. Shout out to Mr Luis for excellent customer service and help switching out the battery.
