O'Reilly Auto Parts store #6405 in Charlotte, North Carolina, offers a wide range of auto parts, tools, and accessories. The store provides free services such as battery testing, wiper blade and bulb installation, fluid recycling, and check engine light testing. Customers appreciate the convenience of finding specific parts, like a turn signal cam for an older vehicle, which can sometimes be hard to locate elsewhere. The staff, including knowledgeable employees and a helpful manager, are known for their friendly and professional service. Customers have praised employees for thoroughly explaining issues, assisting with repairs, and making the shopping experience pleasant. One employee even went out to help a customer figure out how to remove a fan clutch. The store also features a Loaner Tool program, allowing customers to borrow tools with a refundable deposit. Overall, customers find the store efficient, helpful, and welcoming, often mentioning that they will return due to the excellent service they receive. With over 6,000 locations across the US, O'Reilly Auto Parts remains a trusted source for auto parts and assistance.
Wonderful customer service! Isabella was the best! Greeted me when I walked in, assisted me with testing my battery, finding a new one and even installed it for me! 5 ⭐ service all-around. Highly recommend this location!
June 2026
Great team! Very knowledgeable helpful and supportive for the quick parking lot job while traveling cross country. Thank you so much for you help.
May 2026
Somewhat hidden location if you aren't looking for it. They had the parts I needed and the store is nice and clean. Staff was friendly and professional.
