AutoZone Pineville Matthews Rd in Charlotte is a leading retailer of auto parts and accessories. The staff at this location are consistently noted as the absolute best, awesome, and truly the best people. They actually know about cars, with employees having decades of experience. They are very helpful, offering great customer service, expertise, and kindness. They help customers find the right parts and provide helpful advice, walking people through processes and teaching them how to get things done on their own. Their time and effort mean so much to customers, with many stating they will absolutely bring their business to this location in the future because of the excellent service. While this store cannot perform repairs due to city limitations, the team's knowledge and supportive approach make it a standout destination for auto parts and guidance.
Auto Zone is so lucky to have an associate like Julie. I walked in, she greeted me and immediately helped me purchase everything I came in for. She was professional, knowledgeable, and so kind. I’ll be back to this store thanks to her.
August 2026
Lance and Julie Were the most polite and helpful AutoZone team members I have met in a very long time. Very satisfied with their five star service today. I look forward to coming to this location every time.
August 2026
Tonight while driving in the rain, my right wiper blade came off, and I was unable to put it back on. I pulled into Auto Zone and Kenny store 4620 came to the rescue. In less than 3 minutes Kenny put the wiper blade back on and I was good to go. Kenny THANK YOU for the outstanding customer service!!!
