NAPA Auto Parts in Pineville, NC, is a trusted store that has been serving the community for more than 100 years. It offers a wide range of quality parts, professional tools, aftermarket accessories, and car care products. The store is known for its helpful staff who go above and beyond to assist customers with their needs. One customer appreciated a staff member who guided them on their project and kept the store neat and clean. Another customer mentioned that NAPA is the only shop that had basic parts for their mini Cooper, such as windshield wipers, which are often hard to find. A notable experience involved two employees who stayed late to help a customer with a broken key fob. Despite the store closing, they patiently assisted her in opening the fob, tested different solutions, and even helped her find a way to start her car without the fob. The employees demonstrated genuine care, staying with her for about 30 minutes and providing valuable advice, which eased her anxiety and prevented her from needing a tow. Overall, the store’s helpfulness and dedication to customer service stand out. Customers value the knowledgeable staff and the store’s effort to serve their needs, whether they require basic parts or more complex assistance. NAPA Auto Parts in Pineville is a reliable destination for automotive parts, tools, and support, emphasizing customer satisfaction and community trust.
Edward and his helper were extremely helpful and very pleasant to work with. Went above and beyond to get me the parts I was looking for. New to town, found my new parts store.
September 2025
I purchased a curt receiver and hitch great product and great service 👍
July 2024
Love going to this place... Have been since a teen and it still feels like back in the day...
