The Converse Factory Store offers a wide variety of sneaker styles like Chuck Taylor All Star, Chuck 70, One Star, and Jack Purcell in the latest colors, prints, materials, and graphics. Customers can find a plethora of styles and unique shoes to choose from, with a selection described as different from typical mall offerings. The store also carries apparel like joggers, hoodies, and graphic tees, along with accessories. Experiences with staff vary. Some reviews note friendly and awesome employees who provide great customer service, with one mentioning a staff member who went out of their way to help during a busy time. Other reviews, however, describe employees who were inattentive, creating an awkward feeling for shoppers. The store itself is reported as clean and is located in an outlet mall campus. Prices are frequently highlighted as much better than the main Converse site, with great deals available. A noted drawback is that shoe size availability can be limited, with some visits yielding a narrow range. Overall, it is considered a good spot to grab gear for personal style.
Staff was very helpful. Found what I was looking for.
September 2025
My kid wanted white high top Converse and they had plenty in stock so we were able to quickly run in, try them on, and purchase them.
June 2025
Converse's hidden secret. The prices were great, but the shoe sizes ranged from 7-8.5 women. I was a little disappointed at the lack of sizes left. Great customer service, clean store, and a plethora of styles to choose from. Ill definitely be back.
