Custom Ink is a well-regarded provider of custom t-shirts, apparel, and promotional products, located in Charlotte, North Carolina. Since 2000, they have been dedicated to delivering quality service, whether for small orders or larger projects. Customers appreciate the knowledgeable and courteous staff who assist with design and ordering processes, both in-person and through online appointments. The store offers a variety of products that customers can see and feel, making the selection process easier. Many reviews highlight the friendly and professional service from team members, particularly noting how helpful they are in guiding customers through the many options available. Some customers have successfully utilized group ordering forms set up by the staff, enhancing the convenience of placing orders. Overall, Custom Ink is praised for its excellent customer service, design assistance, and commitment to quality, making it a preferred choice for custom printing needs.
We had a great experience designing a shirt with Alaina at custom ink. My husband was able to try on shirts and she patiently showed us all our color options one by one and answered our many questions. The final product was better than we expected; very pleased.
February 2024
I placed a small order, but that did not impact the quality of service I received at the store. The designers were knowledgeable, professional, and extremely courteous. I will be back!
November 2023
Keon helped me design a birthday/gag gift for a friend. He was friendly and pleasant. I would definitely recommend this location.