Custom Ink is a well-regarded provider of custom t-shirts, apparel, and promotional products, located in Charlotte, North Carolina. Since 2000, they have been dedicated to delivering quality service, whether for small orders or larger projects. Customers appreciate the knowledgeable and courteous staff who assist with design and ordering processes, both in-person and through online appointments. The store offers a variety of products that customers can see and feel, making the selection process easier. Many reviews highlight the friendly and professional service from team members, particularly noting how helpful they are in guiding customers through the many options available. Some customers have successfully utilized group ordering forms set up by the staff, enhancing the convenience of placing orders. Overall, Custom Ink is praised for its excellent customer service, design assistance, and commitment to quality, making it a preferred choice for custom printing needs.
I'm obsessed with custom pens and notepads I got from Custom Ink! The designs turned out perfect and the orders were delivered quickly. James and his team made the process so simple and answered all my questions along the way very quickly. Highly recommend!
July 2025
James has been the best! He’s been available and friendly every step of the way and checked in often while I ordered shirts for camp. He also sent samples. Great customer service all around!
June 2025
Custom Ink is always a pleasure to work with! James recently helped us refresh our design and get some additional promotional items. He was skilled and knowledgeable, and the customer service was TOP NOTCH. We will continue to be a repeat customer!
