CVS is a busy store that offers a wide range of products and services. Customers appreciate the helpful and kind staff, who are willing to assist with finding items and providing good customer service. The pharmacy team is especially praised for working hard and going above and beyond to help customers, including during difficult times. However, the store faces challenges such as being badly understaffed and poorly equipped to handle problems like shoplifting. There have been incidents of theft, including robberies and stolen medications, which have affected pharmacy operations. Despite these issues, many customers still have positive experiences and value the staff's effort. Overall, CVS is a convenient place with friendly employees, but it struggles with staffing and security concerns due to corporate decisions.
They are understaffed badly BUT the staff that do work are so kind and helpful. This CVS has everything you’ll need and if you need help finding something they’ll help.
March 2024
Visiting the Charlotte area and needed to pick up a couple items. Stopped by CVS and was able to find most items and customer service employee assisted with one other. Very pleasant and willing to assist!
February 2024
This is a good one. Better than the one on Central.
