CVS Pharmacy in Charlotte is dedicated to helping customers manage their pharmacy, health, and wellness needs with reliable service and value. Most locations are open seven days a week, making it easy to pick up prescriptions, vaccinations, personal care items, and more. Customers can take advantage of weekly deals and the ExtraCare program for personalized offers and rewards. The store offers convenient options like same-day delivery and free CVS Pickup for online orders. Customers often praise the friendly and helpful staff, with particular mentions of employees who go above and beyond to provide excellent service. One customer shared a positive experience with a staff member who made them feel at ease during a difficult day, while another highlighted the efficiency of the pharmacy in filling prescriptions quickly. The store is noted for its cleanliness and ample parking, contributing to a pleasant shopping experience. However, some reviews mention challenges with being short-staffed and issues with phone availability, suggesting improvements could enhance service further. Overall, CVS Pharmacy in Charlotte strives to provide a welcoming environment where health and wellness needs are met efficiently.
Customer Service was great, I had a return and the young lady was so patient with me and kind, I really appreciated that.
July 2025
Samantha Williams was the best experience I had that day. She was so nice and kind to me and my son and I was having a tumultuous day but she definitely made me feel at ease. I really appreciate her kindness and how she took her time with our appointment. This is the perfect example of someone making the world a better... read full comment
May 2025
CVS is Family Friendly & offers must have household items cheaper than its competitors
