CubeSmart Self Storage in Charlotte, NC, is an excellent choice for affordable self-storage solutions. Located at 10609 Johnston Rd, this facility offers a variety of storage units, including climate-controlled options, making it suitable for different needs. Customers appreciate the cleanliness of the facility and the helpful staff, particularly mentioning employees like Heather and Adam for their friendly and knowledgeable service. Many reviews highlight the effortless rental process and the team's willingness to assist in finding the right unit. While some customers note concerns about price increases and temperature control, the overall experience is enhanced by the staff's positive attitudes and dedication to customer service. In addition to storage units, CubeSmart also provides moving supplies to help make the moving process smoother. With over 1,500 locations nationwide, CubeSmart Self Storage stands out for its commitment to customer satisfaction, making it a reliable choice for both short and long-term storage needs.
Quite a better experience here than at Public Storage! They have a nice gentleman in the office for checking in. The facility was clean and there were some carts to help with the furniture and box moving. What a nice difference!
December 2025
Needed a unit real quick after having a pipe burst in my garage. Very nice and clean facility. Heather was very knowledgeable and made the whole process effortless. Would highly recommend this location for short or long term storage!
November 2025
Heather was awesome! Easy process and well explained
