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February 2024 by Tee Saifele
Can always go to them when the sir in my tire low ?????????
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January 2024 by Madison Valente
Super quick for my tire replacement!
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January 2024 by Jim Chepko
Was overall a good experience. It was close to home, and was able to get things, done, quick.
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January 2024 by Mimi
Very incompetent management (Mark) and some mechanics. I've had to bring my car back several times. They were supposed to fix my tire and didn't. The tire had to be replaced. my son's car engine light came on they told him one thing and was going to charge him $900.00 had to bring the car back engine light was still on then it was something else and wanted to charge more money. I go there to pay my bill (cash) and twice Mark put my money in someone else's account l get a call from the Finance Department stating they haven't received a payment my bill is late.. Had to call Corporate office and file several complaints. I Would not recommend this place.....up date checking out some reviews seem like they take advantage of Women at this location
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January 2024 by Rasheed Breland
Had an issue that was resolved quickly.
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January 2024 by Vayne Rizzo
Extremely fast. They go out of their way to show you the work they have done.
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January 2024 by throw A Rod
Nathan store manager and the tech jose wich is very very knowledgeable he walked me through the process and options and found me what I needed and went beyond expectations, thanks mr Jose its the people like them that makes me believe that there's still very honest and professional shops in my city. All tires and alignment were done so fast that I didn't even had time to finish my lunch while I was waiting. Will definitely come back with the rest of my cars!!.I CAN'T thank you enough guys. Keep it up.
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January 2024 by Ryan
Online I was unable to find an appointment, available the same day at any Firestone location. I called and Mark answered the phone who was very helpful and explained to me if I came in right now, they’d get me in quickly. Much to my surprise I was in and out in about one hour with two new tires. Also, the prices along with all of the fees were the best prices I had seen even compared to online discount stores. 100% recommend going here!
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November 2023 by caleb sullivan
Been taking my car there for a few years for some work and always a pleasure dealing with Nate.
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October 2023 by Amin
I highly recommend this Firestone location, Nate has never failed to make us happy. He and the team at that location always get the job done quickly and most importantly efficiently. Nate the great, savior of the Albemarle rd. Firestone.Service: Steering & suspension repair
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October 2023 by m mason
Needed two tires on a Sunday. They took me in and helped me out. Super grateful. The gentlemen behind the counter is a true professional.
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September 2023 by sego
amazing customer service! guys even helped us out after hours to make sure we were getting home safe! . will do business again here.
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July 2023 by Jay D.
Horrible service! Completely Unprofessional. I came in to get my tire plugged and was told id be in and out. 3 hours go by and they just started working on my tire. and every time i asked for an eta they would just walk out and i could clearly tell they didnt care. I asked how much longer it would be and the guy literally laughed in my face. Theres plenty of other places in the area. I will never come back here.
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July 2023 by Marcellus B
I went into this location today to get my tires balanced and rotated. It didn't go as planned because I hadn't notice that two of my four tires had wires exposed and all were out of balance pretty bad. But the store manager Nate, helped me throughout the whole process as well as Mark and the HIGHLY skilled auto tech. Everyone at this location took care of me. I haven't felt this much love and support from any mechanic shop in a very long time. They took care of me and sent me back on the road with a good set of tires with amazing discounts and offers. I wanna give a HUGE shout-out to the store manager NATE P. AND MARK AND THE WHOLE STAFF AT THIS FIRESTONE LOCATION. THANK YOU GUYS FOR THE EXCELLENT CUSTOMER SERVICE.SINCERELY JERRICK B.
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July 2023 by Princess White
Took my car in to have the serpentine belt replaced. The very next day my battery light came on. Lifted the hood and this is what I saw. Please don’t go here. I will never go to another Firestone again.
