Firestone Complete Auto Care, located at 5925 Albemarle Rd in Charlotte, NC, has been serving the community since 1926, providing a one-stop shop for all vehicle needs, including maintenance, tire sales, and repairs. Customers appreciate the knowledgeable and friendly staff, highlighting the professionalism and efficiency of technicians like Master Mechanic Tony and Manager Brandon. Many reviews commend the exceptional service and care given to both vehicles and customers. Visitors often find the facility clean and comfortable, making their experience enjoyable. While most experiences are positive, there have been some concerns regarding customer service, particularly with appointment accuracy and communication about tire availability. However, the team is noted for addressing issues promptly once brought to their attention. Services offered include oil changes, brake inspections, and engine repairs, catering to all makes and models. For Charlotte residents seeking reliable and affordable auto care tailored to their needs, Firestone Complete Auto Care remains a solid choice for automotive services. Customers can easily schedule appointments online or visit the location for assistance.
Made a 10am appointment and my car was taken right in promptly at 10am. Great service and good experience using the website to make an appointment šš½
June 2026
Iām make appointment for alignment 9am 1hr They are not finished yet.
June 2026
Ken and Fabio are amazing. They provided great customer service!
