This Golden Goose location is TEMPORARILY CLOSED

Clothing Stores
4400 Sharon Rd Space L24, Charlotte NC 28211

About Golden Goose

Golden Goose is a popular retailer known for its high-quality, handmade Italian leather shoes. Customers have had a range of experiences at different Golden Goose locations, with some reporting excellent customer service and customization opportunities, while others have faced poor service. At the Charlotte store, one customer had a "great experience" working with the assistant manager Bree, who was "sweet and helpful" in assisting with size and style selection. Another customer had a positive "co-creation experience" at the Southpark store, working with artist Carol to customize a pair of Mid Star shoes. The customer was initially nervous but found the process "fun" and was thrilled with the final result, receiving many compliments. In contrast, a customer at a different location reported a lack of attentive service, with a salesperson preoccupied on his phone and failing to offer assistance. This led the customer and a friend to leave without making a purchase and go to Neiman Marcus instead. However, one loyal customer shared consistently great experiences at the same location, praising the knowledgeable staff for their patience in finding the right fit and only presenting the styles the customer requested. This customer has purchased multiple pairs of Golden Goose shoes and remains satisfied with the service.

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