Goodwill - Mt. Island is a midsized store that sells gently used merchandise to help the community. It is a convenient location, usually clean with minimal clutter. Shoppers can find great items like 2000’s or y2k clothing and a decent shoe section, with name brand items often behind the counter. The staff is overall friendly, with workers noted as professional, kind, and patient. However, customer service can sometimes be lacking, with check-out lines backing up. The drop-off line for donations can also back up without assistance, and there are restrictions on accepted items. Shoppers should remember to bring their own bags, as there is no dressing room.
The store was clean- and we had to wait a few minutes for an employee to come to the cash register. I would recommend a bell at the register on slow days to alert the team that someone is ready to checkout
November 2023
I’ve been here many time if not hundreds, i all most always find 2000’s clothes or y2k clothings and wish there would be more because its hard to find them but anytime that i have found any they have been amazing and i would recommend it to any one who dresses y2k or 2000’s.
November 2023
This is a convenient location for the area and the staff is overall friendly. I have seen the drop-off line back up several cars without anyone coming out to help several times, which can discourage people from donating. Goodwill also has a lot of restrictions on what they accept, so I donate to other groups as well.