Goodwill - Mt. Island is a midsized store that sells gently used merchandise to help the community. It is a convenient location, usually clean with minimal clutter. Shoppers can find great items like 2000’s or y2k clothing and a decent shoe section, with name brand items often behind the counter. The staff is overall friendly, with workers noted as professional, kind, and patient. However, customer service can sometimes be lacking, with check-out lines backing up. The drop-off line for donations can also back up without assistance, and there are restrictions on accepted items. Shoppers should remember to bring their own bags, as there is no dressing room.