Goodwill - University receives mixed reviews from its customers. Some shoppers express frustration over the lack of bags provided at the store, which makes it difficult for people, especially seniors and those with disabilities, to carry their purchases. This issue is compounded by the strong chemical cleaner used in the store, which has led some customers to leave due to discomfort and health concerns. A suggestion was made that these practices may prioritize profit over customer care. Additionally, the absence of dressing rooms has raised concerns about customer privacy and safety, with reports of people attempting to try on clothes in inappropriate ways. On a more positive note, some customers appreciate the turnover of items, noting that the selection of books, DVDs, and clothing changes frequently. However, there are complaints about the staff, with some describing them as unhelpful and dismissive. Overall, while there are aspects of Goodwill - University that some customers enjoy, significant improvements are needed in customer service and store policies to better serve the community.
☆☆☆☆☆☆ You always find good stuff a lot of good stuff
January 2026
I love my Goodwill at University! Centrally located to both Families, Students on Campus! Than l you for the Courtesy given to each person, especially to Seniors. I will continue to shop shoodwill, I have liw income. Retired grandmother.
January 2026
Cool clothes good prices lots of ralph lauren and other big brands definitely one of the best goodwills
