Hendrick Automotive Group is a large, privately owned automotive organization with over 130 franchises and 25 manufacturer brands across 13 states. Headquartered in Charlotte, North Carolina, it employs more than 10,000 people at 93 dealerships, 21 collision centers, and four accessories installers. Customers consistently praise the company’s service team for being friendly, professional, and thorough, providing timely and clear communication. Many reviews highlight the quality of service and the helpfulness of staff, with some mentioning specific employees who go above and beyond. The dealership also offers a positive car-buying experience, with attentive sales and finance teams who explain vehicle features carefully. Overall, Hendrick Automotive Group is known for its excellent customer service, professionalism, and dedication to customer satisfaction.
Everardo was great. He is communicative, punctual, and easy to work with. Highly recommend
May 2026
I brought my 19 GLS in for an A service and the check engine light was on. The technician Cole M did a great job communicating the issue with the vehicle and the next steps to take to resolve it.
May 2026
Professional and courteous as well as knowledgeable. I met with a sales rep and everything moved along smoothly. I got a great deal on the car I wanted
