“The employee was friendly and kind and they do their job and they will get it done. They give you a call for updates if they’re behind or they’re finish the repair”
“I NEVER write reviews. But the service I receive at this dealership is always outstanding. MiKayla deserves a particular shout-out for the positive energy she brings every time I visit. She always remembers my name, greets me with a smile, and seems genuinely glad to see me. She is always professional and personable. Daniela and Chris are also consistently friendly and helpful. The entire team makes every service visit a positive experience. I wouldn’t take my car anywhere else.”
“I want to share my great experience with Brett and his team. While my car was repairing due to accident, it was painful time to be patient with insurance company processing. But Brett is very responsive and patient to all my calls and questions. Also he is knowledgeable and very helpful to go further to finish all claims. Also the lady at the desk is so kind and friendly. Hope I don’t have to come back here 🤣 but strongly recommend here from desk to Brett’s team.”
“It was a pleasure buying a new MDX from Jeffrey Austin. He was patient over the month while we test drove other brands and made our decision. Low pressure and good service. Would highly recommend.”
“Alex went out of his way to give me the service, I need it to put me back on the road. Customer service was outstanding A1. I will definitely recommend him to friends and family.”
“Theee best auto repair shop in Charlotte, Eric and the entire team were extremely knowledgeable and diligent in repairing a minor knock in my vehicle...I am truly grateful and satisfied with their service!!”
“I just wanted to give a big shoutout to Lindsey and Vinny. I went today on a wide car search trying to narrow it down. Lindsey answered all my questions, and if she didn't know the answer she would find out or directed me to who to ask. I never felt rushed or pressured which I LOVEDD!!! Lindsey you will do great in sales if you treat everyone how you did me and my friend. The cars are beautiful but she definitely made the test drive/and looking rx/nx worth it. Lexus is near the top of my list while the car search continues. But felt credit was due to her and her trainer Vinny! 😁”
“Guys did a great job. I have a lot of experience working on cars, but no experience when it comes to track prep, etc. Drew and the crew guided me through the process with sound advice. Look forward to working with them as I track my car in the future.”
“I had a fantastic experience here! Standard policy usually requires an appointment, but when I mentioned I was worried about my starter failing, they squeezed me in on the very same day. Exceptional service from start to finish. I will definitely be coming back for all my future car maintenance and repairs, and I highly recommend them to all my friends!”
“Todd does exceptional business would highly refer. New tires on my Ram 1500. Called 5 shops and personal connections. You won't find a better price. Return customer, Greg was great last time as well”
“Honest, friendly, reliable. Euro Cars is the poster-child for a great auto-shop experience. I did a lot of research of car shops in the area, including getting quotes, speaking to front-desk, etc., and I'm glad I ended up going with these guys. Will be coming back soon, thank you!”
“I brought my Jeep in with a death wobble. The car wasn’t a great driving experience, I felt everything on the road and thought that was just how the car drove. I brought it in with the intention of fixing just a death wobble, turns out I had so many other underlying problems that ruined my driving experience. Turns out I was driving a car that could’ve taken me out. Dan was very thorough and detailed on exactly what caused the death wobble as well as the other suspension problems I had. He sent over pictures and videos of everything that was going bad or is bad. When I found out everything, I just wanted to get rid of the car but Dan worked something out with me and we were able to agree on a price. Dan also hooked me up with a new steering stabilizer just because he said he doesn’t like putting used parts with new parts. After picking up my car, I took it for a spin on 485 and it sure feels good to be able to drive over 70 without dealing with the wobble. Went over a pothole, the car doesn’t sway and dip like it normally does. Rides smooth. I would highly recommend poor man’s depot. They were very knowledgeable and great communication!”
“I broke down on my way from Florida to Pa. Johnny was not only helpful but very kind and explained everything to me. I had to get to Pa for a wedding and birthday party. They put me as a priority and made sure I was on my way the next day. Not only professional in the work they did but genuinely concerned about making sure I was safe for the rest of my trip. And the price was very fair, a lot less than I expected.”
“I recently purchased a used Volvo from Williams Buick GMC and couldn't be happier with the experience. My salesperson, Jonathon Moreno, made the entire process easy from start to finish. He was punctual for my appointment, genuinely pleasant to work with, and never made me feel rushed or pressured — something that's hard to find at a dealership. Jonathon was knowledgeable and straightforward, answering all of my questions honestly and keeping me updated throughout the process. He and the rest of the team at Williams Buick GMC made what can usually be a stressful process feel simple and stress-free. I never felt like I was being pushed into anything, and it was clear they wanted to help me rather than just close a sale. If you're in the market for a vehicle, I highly recommend asking for Jonathon at Williams Buick GMC. Great communication, great service, and an overall smooth buying experience.”
“A new Mercedes owner here. I have never meet a nicer group of men who exude pure professionalism across the board. Dan the owner is an extremely caring person who demonstrated the true way to achieve top level customer service. While I'm new to this shop , I will remain a customer for the long run. If you have a BMW or Mercedes there is no other place that will give you such top level service in the Charlotte area!”
“Thank you Tony and team for the excellent, fast, and reliable service. The price was fair and the job was done (literally) perfectly. I’ve been burned by mechanics in the past and I know the importance of finding a reliable and solid mechanic. I came in to get my brakes serviced. Dropped the car off at 8:15 AM and picked it up same day at 3:00 PM. I can comfortably recommend this place to family and friends. P.s., they did not ask for this review. I’m just a happy customer.”
“I was visiting from out of state with a tire issue and Aimie in Client Relations quickly got my details to the Parts team. They had me in and out within an hour. Great coordination and friendly service, really impressed.”
“Tamara was great to work with! She was polite, professional and empathetic. She kept me informed every step of the way and addressed my concerns. My car is back to “normal” after getting rear ended!”
“Had a great experience buying my 2026 Subaru Forester from Williams Subaru. Their sales associate Alyssa was super knowledgeable about the vehicles and made the whole experience easy and enjoyable. I would definitely recommend this dealership to friends and family.”
“A1 service from these guys!! My service provider Alex took great care of my Lexus NX300 by getting a brake situation I had handled with amazing care and efficiency. I HIGHLY recommend them to anyone that has a foreign!”
“Andrew and the Neighborhood Garage have been doing exceptional work for our Bakery delivery vehicle’s for years now. With all of our different vans and trucks, (and there have been plenty) Andrew and his team have done great work, been honest and gave us the best options for the situation. I’ve been bringing our vehicles to him for 8 years now. Oil changes, gasoline removed from a diesel engine (yikes) etc. Great job guys.”
“Went here after having my tires repaired here before, and needed my clutch and brakes looked at. The team here was kind enough to tell me that they didnt require replacement, they didnt try to upsell me or tell me they needed to be changed anytime soon. I've come back since twice with two different vehicles. Nicks will continue to be my choice for auto repair. Great team!”
“Z helped me fill up my tires in a pinch since the nearby air pressure machines at gas stations are all faulty. He was very nice and professional. Would recommend!”
“Roman gave us excellent service. We appreciated his direct approach and felt that he was interested in finding the right car for us, not just making a sale. He has expert knowledge of the vehicles and explains it in a very down to earth way. He navigated the entire process for us and was very patient with our many questions. Highly recommend!”
“2021 Ram 1500 Laramie 4x4 w/ Hemi eTorque 148xxx Miles First off… I would like to thank Austin Root Carolina Auto Electric for helping me get my truck back on the road and trusting his team in this process. I, like many others on the page want to think that a failing MGU, or in my case bearings, wouldn’t happen to them and at 148k it finally took a 💩 on me. What first started off as a tiny whine in the engine, in a week gradually became hard grinding and almost like a growling noise, so I immediately parked the truck. Reached out to Mr. Root and explained my situation and he told me that I can trust him and that everything was in good hands. I think the biggest part for me was sending off the unit and the fear of it getting damaged or lost during transit but it made it to him and was fixed in no time…. When I tell you his team not only fixed my MGU but these guys even cleaned it up and had it looking like a new unit. I can really appreciate the extra things like that which made me feel even more confident with who I was dealing with. After installing it back on the truck, it started right back up and sounds great! So I’m saying this to say if you’re on the fence about finding another alternative outside of the dealership, a rebuild is a great option. They also only repaired what was necessary and didn’t hit me with a heavy price tag just to add unnecessary repairs to my MGU. His services were top notch and right before him sending it back, I was able to talk to him for a little bit and he really wants to help and make sure us Ram owners can continue to enjoy these trucks. Thank You Guys!”
“Queen City Auto Repair is always a great place to go when you need your car fixed. The technicians and shop owner are great people who treat you like family. They’re honest, professional, and always make sure the job is done right. I highly recommend them!”
“My experience was great. Brought my Audi in because my brakes were squeaky. Ben was great. He was very personable and explained everything to me. I’m not a car person so I really appreciated the detail he gave in his explanation. He didn’t try to upsell me on anything, just explained what I needed and when. Whenever I need work done I will bring it back to Eurofed no question.”
“Update: I am really unlucky that one side of the struts is having issues again within half year. Rozel has great patience like before and acknowledge the issues. Even though it's not his fault but the bad quality of the parts nowadays, he still insists to fully refund to me.I was willing to just get half of the refunds but he still insists. This is the most honest and responsible auto shop I have ever met. I will definitely keep wanting their service in future. Highly recommend!! Original review: I had struts replacement recently. Rozel and his team are very professional and really stand behind their work. We were unlucky to face some quality issues of the defective parts, Rozel has very good patience and put a lot of efforts to try to make it right. I really appreciate their work.”
“Had our CVT transmission fluid service and hitched fixed on our 2019 Subaru Forester. The whole process went great and save a lot of money by not going to the dealership. I am recommending them to everyone!”
“I cane upon this shop a while ago, inquiring about some repairs. The techs and the office were very helpful and nice. I had an issue with my fuel injectors leaving due to proper installation from another shop. I came here and they fixed the issue that it Had and also was a good turnaround. They take the time necessary to check and make sure what it needs. The tech explained everything well. I'd recommend them to anyone with lexus for anything you need.”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."