Hertz Car Rental - Charlotte Douglas International Airport

Hertz, Car Rental
Hours: Hertz Car Rental at Charlotte Douglas International Airport provides a generally efficient and positive rental experience for many customers. The service is frequently described as excellent, with staff members who are beyond kind and go above and beyond to assist, ensuring expectations are met and exceeded. The Hertz Gold program with AAA is highlighted for offering an easy process with no waiting in line, easy pick-up, and easy drop-off of nice, clean cars. However, some issues with vehicle maintenance are noted, including a dirty windshield impacting visibility and a lack of washer fluid, which is mentioned as a continuing problem. While most staff are found to be nice to work with, there are isolated comments about occasional rudeness. Overall, the location offers a wide variety of vehicles for rental with a team often committed to customer service.

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1. Charlotte, North Carolina