Hertz Car Rental - Charlotte Douglas International Airport
Hertz,
Car RentalHours:
5489 Josh Birmingham Pkwy, Charlotte NC 28214 Hours
About Hertz Car Rental - Charlotte Douglas International Airport
Hertz Car Rental at Charlotte Douglas International Airport provides a generally efficient and positive rental experience for many customers. The service is frequently described as excellent, with staff members who are beyond kind and go above and beyond to assist, ensuring expectations are met and exceeded. The Hertz Gold program with AAA is highlighted for offering an easy process with no waiting in line, easy pick-up, and easy drop-off of nice, clean cars. However, some issues with vehicle maintenance are noted, including a dirty windshield impacting visibility and a lack of washer fluid, which is mentioned as a continuing problem. While most staff are found to be nice to work with, there are isolated comments about occasional rudeness. Overall, the location offers a wide variety of vehicles for rental with a team often committed to customer service.
Most Recent Reviews
October 2025
I will not rent from Hertz anymore after my experience here. They wanted $900 from me to rent a Jeep Compass for 3 days. Guy even tried making me pay $19 a day for coverage that was clearly already under the basic coverage they offer. HARD PASS
October 2025
Absolutely the best! Everything was made quick easy!
October 2025
Much faster and easier than other companies inside the terminal. Nice selection of cars too!
More Comments(326)
Nearest Hertz Stores
You May Also Like
- Charlotte, North Carolina