HopeWay is a mental health facility in Charlotte, North Carolina that offers comprehensive treatment programs for adults 18 and older. The facility provides a 24/7 inpatient residential program, a day treatment partial hospitalization program (PHP), and an intensive outpatient program (IOP). They also have a specialized mental health and PTSD program for veterans. Patients describe the overall experience at HopeWay as "amazing" and "life-saving." The living accommodations are very nice, and patients appreciate the access to coffee, snacks, and amenities like the open mic on Saturdays. The staff, from the CEO to the front desk receptionist to the nurses and therapists, are consistently praised for their compassion, expertise, and genuine care for patients. The therapy programs, including art therapy, gender/sexuality groups, and music therapy, are highlighted as particularly impactful. Patients feel the treatment at HopeWay has helped them better understand themselves, find the right medication management, and gain essential coping skills. The facility is also noted for being very LGBTQ+-friendly. While a few minor issues are mentioned, like inconsistent food quality and frequent fire alarm evacuations, the overwhelming sentiment is one of deep gratitude. Patients feel HopeWay has given them a second chance at life and equipped them to handle their mental health challenges more productively.
Everyone should have a “Hopeway” in their life. It set me up for the second half of my life! I feel equipped to handle life more productively.
March 2023
Hopeway had a profound impact on my daughter, and our entire family will be forever grateful for the physicians that provided her with the tools she needs to manage her emotions and mental health. Thank you, Hopeway!!
September 2022
I learned so many things about myself at Hopeway. While I was only there a few weeks, I do believe I got the most out of it and I was very pleased with my treatment program.
