My fiancé and I got rear ended last month and Mark Ficken (both the service center and collision center) were super great in working with us and the insurance company. They finished the car a week earlier than anticipated and the car looks brand new. Cannot recommend them enough.
November 2023
Purchased used vehicle from them and they agreed to fix damaged bumper.Lift gate now doesn't close properly and paint job had dry running paint. Not Lincoln quality I expected.
April 2023
Nothing but the best at Mark Ficken Ford Lincoln. Won't buy my vehicles anywhere else!
While we work on your vehicle we'll be happy to provide you with one of ours, courtesy of our on-site vehicle rental counter. Plus, our in-house claims department will work with your insurance company so you don't have to go through any additional aggravation. Why do we go to such extraordinary lengths for our customers? We think that your automotive experience should be a comprehensive one. We believe in Quality First, Courtesy First, Customer First. If you live in Gastonia, Concord, Rock Hill or any of the surrounding areas of Charlotte and have a vehicle that requires bodywork, call or visit us today for a complimentary estimate. We look forward to seeing you and getting you back on the road.
