Metro by T-Mobile offers a mixed customer experience. While some customers report a "horrible experience" at another location, they praise the helpful service and plan assistance provided by the staff at this particular location. However, one customer expresses frustration with the limited information provided about network outages. Overall, the reviews suggest a need for more consistent and informative customer service across all Metro by T-Mobile locations.
I came in today after a horrible experience at the location at Albemarle. Randy was helpful and helped me fix my plan that the other location has messed up. I recommend coming to this location thank you!
October 2023
I came in today after a horrible experience at the location at Albemarle. Randy was helpful and helped me fix my plan that the other location has messed up. I recommend coming to this location thank you!
October 2023
I came in today after a horrible experience at the location at Albemarle. Randy was helpful and helped me fix my plan that the other location has messed up. I recommend coming to this location thank you!