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10AM - 7PM
1605 Galleria Blvd #120, Charlotte
Mobile Phones
“I’m so happy I came to Go Mobile.. it was the best decision I’ve made. I was help with the greatest customer service, patience and support. I had an excellent experience. I will refer any and everyone to go to Go Mobile for a great experience and to get your electronics fix back to perfect.”
“What an amazing shop! I shattered my phone screen and he said that he could have it fixed in 20 minutes. He was fast and very kind. He even put my screen protector on for me! I’m so happy with the results and I even learned a few things about my phone. All around it was an excellent experience that completely saved my afternoon.”
“Love the experience that I received with metro 😍 I really recommend this place to go to because they attend you very well and are very caring about their customers 😍😍😍”
“Nay and Omar did a great job, we didn’t wait . Definitely fix all their mistakes and have us two free screen protectors. And they have good deals on phones cases”
“Flavio was awesome. Very personable and patient and helped us with everything and explained all the processes clearly. Would recommend coming to see him if you guys are looking to upgrade!”
“I want to shout out the entire staff. They all worked well as a team. Tai was scheduled to leave and other team members stepped in never missing a beat. Thank you all so much !”
10AM - 7PM
4749 South Blvd Ste C, Charlotte
Mobile Phones
“Walked in to have my iPhone 15 Plus fixed on a time crunch and they had it completely fixed & looking brand new within 40 minutes. 10/10 customer service and great pricing.”
“I arrived to this Total Wireless location after a call center representative enrolled me in autopay and accidentally deactivated my phone in the process. This caused me to not have service for THREE DAYS and after speaking to ELEVEN representatives who could not help, I visited a store in hopes someone could. I appreciate the store associate, Danny, for working with the back office team to fix my issue. He even called a second representative when the first seemed unwilling problem solve. Although my phone was still not working when I left the store, Danny did replace the sim card in my device, and I was able to get the phone working properly with the 12th call center representative I spoke to. Nothing beats a fail but a try and I am grateful for Danny's willingness to try.”
8:30AM - 8:30PM
2030 Freeman Park Dr, Charlotte
Mobile Phones
“Mr. Brinson Rose at the Berewick Verizon store was so very helpful today and set my biggest concerns at ease by being well informed about Verizon return policies and giving me the direction I needed to complete my requested service changes and return. He provided excellent customer service. Thanks, Brinson!”
“After spending 3 days speaking with different agents on the phone regarding my Apple Watch , I went into the store. Derrick was very helpful. He took the time and provided a clear explanation and resolved my concern.”
10AM - 7:30PM
7146 East Independence Blvd B, Charlotte
Mobile Phones
“Great experience! The service was fast, professional, and friendly. They did an excellent job repairing my phone and had it working like new again. Everything was explained clearly, the process was easy, and the customer service was top-notch. I definitely recommend this place to anyone who needs a phone repaired!”
“SMART Phone Repair is the best! And Samuel is even better! I stopped by the same day that I inquired about purchasing an iMac and was able to get it — it came in perfect condition and was fairly priced!!! He also was able to give me future advice on an old MacBook I have that’s been broken for months. Definitely go to Sam for repairs + new tech purchases, he’s super communicative and informed on market prices to make sure you get a great deal!”
8:30AM - 8:30PM
14835 Ballantyne Village Way Ste 170, Charlotte
Mobile Phones
“My wife and I recently upgraded our phones. We met with Miguel Rosado. He was very friendly and helpful with the new phones and upgrading our plan. I recommend if you go to this location to ask for Miguel to help with your needs.”
“Javier was very informative and helpful when I needed to upgrade my old Samsung. Excellent customer service, great pricing, will be coming back here again for sure!”
“I have switched over to this company and the young guy at this store has been so helpful since 6 months that I have switched. I really appreciate his patience with me. Thanks Young Man❤️❤️❤️”
“We were greeted the time we walked in the store. The representative worked with us to help us get the best deal. With us being a first responder family she took the time to help us get signed up with FirstNet. She thanked me for being a first responder and was able to relate due to her husband being a firefighter. Definitely the best experience we have ever had when switching phone carriers and upgrading equipment. She was able to save us several $100 a month.”
9AM - 8PM
5536 South Boulevard, Charlotte
Mobile Phones
“Owner of the shop was very straight to the point, kind, and humble. Dropped my phone off and it was fixed and ready the next day. A Motorola mind you, a Phone most bigger/mainstream places struggle to find parts for. I highly recommend this business for any kind of electronic repair. ?????”
“My first experience here was great. Arnold one of the employees was a great help in choosing a new phone plan. I appreciate the honesty and transparency of the workers and the company. Would definitely recommend”
“I brought my son‘s iPad that was completely shattered to the store today. Ahmed was very friendly, very professional and had the iPad ready and fixed in 30 minutes for an excellent price. I would recommend this store to anyone please come and you will not be disappointed! ?”
“I have been doing business with Miguel for four years now. He is extremely professional, thorough, and quick to respond and deliver. I highly recommend him for all of your needs!”
“Customer service was wonderful. Asst Manager Murad S was so helpful and patient! He was extremely knowledgeable with the process and made the switch from our former cell company an easy task (for us at least -lol).”
“What a great Total Wireless store we are having on 6132 North Tryon Street, Charlotte, NC. Muhammad is very knowledgeable and he is also good when it comes to customer service.Congratulations, Muhammad! Keep up the good work!?”
“The staff there was very helpful especially Viviana, she helped me right away and even gave me extra special number's if I had any issues and she also gave me a deal.”
“Shout out to Rob! This may have been the most pleasant Verizon store experience Ive had in over 14 years of being a customer. He was knowledgeable, clear, straight forward, and didnt try sleazy sales tactics. He gave me all the info I needed to get set up with my new phone and helped make an arduous process less dreadful! His colleague was also very welcoming and had great customer service skills!”
“My experience with Cody B at the AT&T store at Highland Shoppes was excellent. From switching my number over from another carrier to setting up my new account, the entire process was smooth, quick, and stress-free. Cody was professional, patient, and took the time to explain everything clearly without making me feel rushed. He answered all of my questions, made sure my phone transferred properly, and helped ensure my account was fully set up before I left the store. Customer service like this is hard to find, and I truly appreciated how seamless he made the transition. I would definitely recommend working with Cody at the Highland Shoppes location if you’re considering switching to AT&T.”
“Don't bother going anywhere else, take your phone here! Dude is awesome, he even stayed open a little later just to finish replacing my screen so I didn't have to come back the next day. I had spent all day driving around to other phone repair places who either didn't have my screen in stock, or just weren't helpful at all. Should've gone here first would've saved me a lot of headache!”
“Probably the best Verizon customer service experience I’ve had over the years. The staff here—Silvia in particular—was incredibly helpful and even stayed well beyond their usual closing time to make sure all of the issues with my phones were resolved. Made a usually painful process so much better.”
“I had a wonderful experience with Dr Phone Rx. Sam came to our house within about an hour of me calling and fixed my cracked iPhone screen that had black blobs all around the display. My phone feels good as new. Sam was also very professional and did an amazing job. Even helped put on a tempered glass protector I had for free.”
“When I came in I had the pleasure of working with Alexa, she was extremely knowledgeable, her customer service was outstanding and I had a better knowledge of my phone by the time I left. The overall experience was a five-star and I really appreciate her at the end of the day for everything she did.”
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“Amazing service! The team at uBreakiFix went above and beyond to help me solve my problem. Everyone was friendly, professional, and genuinely cared about helping me. They made the whole process easy and stress-free. I couldn't be happier with the service. Highly recommend uBreakiFix to anyone who needs fast and reliable repairs!”