Metro by T-Mobile on N Tryon St offers prepaid plans and phones from brands like Apple and Samsung. The staff is consistently described as friendly, amazing, and providing top-tier customer service with the best energy. They are noted for being incredibly thoughtful and kind, taking time to walk customers through plans and explain things clearly. Employees assist with accounts, phone selections, and even help customers to their cars. This excellent service makes the business look good and encourages customers to recommend it and consider switching.
Emma did a wonderful job helping my mom get a new phone. She was very informative and extremely helpful. I would definitely send people her way that need help with phones and service. Give Emma a raise.
October 2025
BEST METRO BY TMOBILE HANDS DOWN , THEY VERY HELPFUL VEY KIND LOVE IT
August 2025
Thank you Jen for helping me fix my bill sweet young lady
