NAPA Auto Parts provides helpful and friendly service, with staff members who go above and beyond to assist customers. One employee, a young woman working the afternoon/evening shift, was particularly helpful in making a difficult day better by helping a customer find the right tools to fix a mistake made while changing oil. Warren, another staff member, showed patience and knowledge when helping a customer identify the correct belt for a motorhome engine and find belt lubricant. The store is efficient for online orders, with quick pickup for batteries, although prices are comparable to other places. Customers appreciate the staff’s helpful attitude, with special thanks to Derek, the assistant manager, who provided useful information, and a tall employee who held the door and helped with placing batteries in the trunk. Despite some minor issues, such as a long line for a core return and missed opportunities to sell floor mats, the overall experience is positive thanks to the helpful, professional, and kind employees. Customers value the staff’s dedication, especially when they face frustrating moments, and acknowledge the store’s efforts to provide good service.
Amber was so kind and helpful to me when I came by. I had no idea how to solve the problem my car was having and she walked me through it and gave me great advice, recommendations, and reassurance.
March 2026
It's a NAPA they are all the same. Always good serivice and reasonable knowledge of autoparta.
January 2026
Customer service was great, and very knowledgeable on the questions asked
