Newrez
Mortgage LendersHours:
11020 David Taylor Dr #415, Charlotte NC 28262 Hours
About Newrez
Newrez is a leading mortgage lender and servicer dedicated to providing a customer-first experience and helping homeowners throughout their homeownership journey. Newrez offers industry-leading servicing capabilities for owned MSRs and for third-party clients, as well as a robust origination model with presence in the retail, wholesale, correspondent, and consumer direct verticals. Newrez's mission is to champion homeownership, the company helps clients achieve their homeownership goals through a wide array of products and services. Newrez was established in 2008 and is headquartered in Fort Washington, PA. NMLS #3013.
Most Recent Reviews
July 2026
Our loan was sold to new rez then sold again to another mortgage co. New Rez lost our first payment information from the first mortgage company, and submitted that to the third company. We have all of our payment confirmations, but new rez wont do anything at all to help us. The customer service line is useless. Stay away...
read full commentJune 2026
Looking for consistent service and competence? Stable monthly payments? Accountability when mistakes are made? Look elsewhere. The company exudes malicious incompetence on every phone call. They need to take lessons from the DMV to have better customer service.
May 2026
Been trying to pay my monthly payment for 3 days now - site is down. How a mortgage company can operate like this gang is beyond me. I truly regret that my mortgage was sold off to these clowns. Please take my (and all the other folks who have taken the time to post here to warn others): DO NOT USE NEWREZ!
More Comments(130)
You May Also Like
- Charlotte, North Carolina
