O'Reilly Auto Parts store #5331 on Rozzelles Ferry Road in Charlotte offers a good selection of parts, tools, and accessories. The staff is great, knowledgeable, and very helpful, providing excellent customer service. They offer helpful store services like free battery testing, wiper blade installation, and battery replacement. The location is decent with handicap parking availability, and they will bring parts out to your car. Customers report a positive experience and state they will come back, highly recommending this location.
Great store Great service easy in and out . Analyzed my engine light quickly for inspection and no charge . Highly recommend .
February 2026
From the time I walked in the door I was greeted and asked if I need any help, explain my needs and conditions and was helped by the salesperson. And even demonstrated the merchandise that I later purchased because of his interests in me and his kindness and help
October 2025
Michael was super helpful and has a great attitude with customers! Valvoline oil change really screwed up my shit and Michael helped me twice to figure out what I needed to buy and what I needed to do, to get my car back to working order! I give him Major props for his customer service!
