PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. Customers appreciate the grooming services, with many praising the groomers for their skill and care. One reviewer mentioned how a groomer effectively managed matting on an active puppy’s coat while keeping the owner informed about the grooming plan. Another long-time customer had a great experience with a groomer who shows affection and provides excellent service. PetSmart’s staff is described as friendly, professional, and knowledgeable about the products available in the store. Customers find it easy to schedule appointments and check in online, making the process convenient. Some visitors enjoy browsing the animals in the store, although one unfortunate incident involving a chinchilla led to an unexpected encounter. Overall, PetSmart is recognized for its varied selection of pet supplies, grooming services, and dedicated staff, making it a go-to location for pet owners. The option to shop online and pick up in-store within two hours adds to the convenience.
It was easy to get an appointment. There were multiple packages for groom to select from. The price was agreeable. They did not take a long time. My pet did not display anxiety afterwards. He received a squeaky toy to match his scarf. We received coupons.
June 2026
Has the brands I like! Get the app! It’s worth the savings!
June 2026
Your standard brick and mortar store set up. Not very busy, but very clean and well stocked. Staff was friendly and even recommended another store that had something they nor the website carried.
