7:30AM - 7:30PM
9935 Rea Rd D, Charlotte
Shipping Centers
“I got business cards printed and Donovan was extremely helpful. I needed them done within a day and Donovan went out of his way to make sure they were done on time. The staff at this store are very friendly and helpful. We have never had a bad experience at this store. For all shipping, shredding and printing needs I highly recommend this store!”
“The company I work for used Rick and his team to build a customer crate for a very large custom machine, around 3400 lbs with the crate. Rick communicated well and provided fair pricing. His team showed up and got right to work, no issues during crating and cleaned up after themselves. Highly recommend and we will be using them in the future.”
“I had an excellent experience at The UPS Store. They created beautiful, high-quality bookmarks for my book, and I couldn’t be happier with the results. The print quality was crisp, the colors were vibrant, and everything came out even better than I expected.
The staff was professional, patient, and very helpful throughout the process. They made sure my design looked perfect before printing and delivered everything in a timely manner. You can tell they take pride in their work and truly care about customer satisfaction.
I highly recommend this location for anyone needing printing or custom products. I will definitely be coming back for future projects!”
“My guy Salah always comes through with great service!
I’ve been coming here the last two years when it opened up and I will not go to another UPS unless this one is closed. No more headaches thank God.”
“They delivered and installed new LG washer today. Kept us regularly notified about upcoming delivery. The two installation guys were professional, courteous and knowledgeable. Carefully installed washer and ran diagnostic test to check out operation. Perfect! Very pleased with this company and the service.”
“The staff at this UPS Store are all very helpful and friendly, going above and beyond to make shipping and receiving items for a tradeshow event easy and stress-free. Truly remarkable - thank you!”
“I come to this UPS Store regularly for my shipping and printing needs, and the staff is always professional and helpful. I worked with Tahiat today, and he was exceptionally kind and patient. I would definitely recommend this store if you are looking for top-notch customer service!”
“Moo was so helpful and took so much care packing a complicated package for us. Everyone in the store was so kind and friendly as well- the BEST UPS location I have ever visited!”
“Great location and service. 15 min parking spots for quick in and out. And talk about customer service. I showed up with a return when the store was closed on a holiday and the owner happened to be in the store catching up on stuff and he unlocked the door to take care of me. Thanks so much.”
8:30AM - 7PM
5009 Beatties Ford Rd Ste 107, Charlotte
Shipping Centers
“Yes, I agree with all the five star reviews.
Absolutely amazing ladies (when I visit). The line was utter the door and everything was handled with kindness and calm attitude. Before I knew there was no line. Great,quick and professional service. Thank you.”
“I’ve been going to this UPS for years and they are not only efficient (even if it’s busy) but each and one of them is so kind. I would go out of my way to go to this specific UPS in Charlotte!”
“TORIAN, was a helpful, respectful and courteous and kind in assisting me with returning some items. He also was wiping down each area of store to provide a clean atmosphere. God bless you youngman and keep up the great service and store appearance.”
“Jennifer was very helpful. I had a very small item that needed to ship. She has a box and also used bubble wrap to secure my item. The item I shipped did not need that, but I was appreciative of her going beyond to do that.”
“Super impressed by Kay Harris, the employee who served me today. Have not seen a customer service employee this impressive (capable/competent, multitasker, prompt, friendly, energetic, focused) since the pre-COVID era.
Kay is a role model and a keeper.
On top of all of this, one immediately recognizes and approves that this employee is a natural leader.
Good luck to this store and its employees. Well done.”
“We purchased a bed frame through Raymour & Flanigan and the Fidelitone Team completed the delivery and setup.
The guys had great communication, were prompt with our delivery time, and had everything done extremely quickly. On top of being extremely polite. I couldn’t have asked for a smoother delivery and setup process. The guys handling our order made the white glove delivery worth the extra cost!”
8:30AM - 7PM
7209 E W.T. Harris Blvd Ste J, Charlotte
Shipping Centers
“This veteran owned UPS store was discovered by accident but so glad we found. It’s open 7 days per week. They have a quick process for print services. Chris M. was working when we arrived and he was able to help with notary services last minute. Chris was also friendly. Very good experience overall.”
“Misty is always so bubbly, friendly, and helpful! She does an amazing job multitasking and works hard to make sure customers get in and out as quickly as possible. She also keeps everyone informed if there are any delays, which is greatly appreciated. Thank you, Misty, for your excellent customer service…you always make the experience pleasant. See you next time!”
“Thank you so much for the beautiful plant you sent to my grandmother’s ( Doris Jenkins)funeral. It was so kind and thoughtful of your company.
The family of William Israel”
“Excellent Customer Service! All of them are courteous & professional. Jimmy specifically helped me and was AMAZING but the other associates all greeted me and offered assistance. I appreciate the great experience! Thank You!!!”
“We mailed a package from this store that was initially delivered to the wrong address. I notified the store Monday, and Shepal, the new owner, followed up Tuesday to let me know they had tracked it down and redelivered it to the correct address. I really appreciate her prompt attention and excellent customer service. I'll continue using this UPS Store!”
“We had a flag pole 25’ ordered for my husband for Fathers Day. From the date of shipment your company did a superior job keeping us informed and setting up a delivery time that worked around our schedules. Your driver Eddie Trusdale was polite, professional and one heck of a guy helping us get his massive truck down our driveway for us to get the pole onto another truck. We thoroughly enjoyed our brief time getting to know Eddie. Thank you for your excellent service all the way around.”
“Hahaha well a funny experience happened. They are completely over efficient, so let me explain. Unlike me... It would be wise to be ready when you go in with your things. Otherwise you might be shipping the shopping bag, the purchase receipts, and everything in the mail. I went in and had the presents still in the shopping bags that I put them in after they were purchased. I had asked the associate, at the counter, if they had boxes. The answer was yes, so they asked me to set my things on the scale. I did this, then became busy looking for the address, so I was not paying attention to my shopping bag of things. I had meant to separate everything and clean it up, once I got the box to get rid of the tags, bags, and receipt.. lol ? when I turned around everything (tags, bags, receipt and all) was already all put inside the box, and the box was perfectly sealed. Lucky this was going to my daughter and her children, so I would just call her to explain.. ? it was pretty hilarious. I kept it to myself, and didn't say anything because it was not their fault!! That is very efficient!! It was so quick. They had sealed it up and did everything for me. Never had that done before. Places I have gone into, usually, they just hand me the box and send me to some corner to get it all figured out. Then, I have to bring it up when I'm done. The place is very clean and I noticed that it was a pretty busy place.”
“I recently tried the Enzo dog towel, and it’s a game changer. It used to take two towels to dry off my 70lb Golden Retriever, but now just one Enzo towel does the job. Whether we're dealing with a post-bath soak, a splash at the pool, or a boat outing, the absorbency and size are perfect for my big dog. It makes cleanup effortless and efficient. Highly recommend for any dog owner looking to simplify their routine!”
“A couple of weeks ago, I went to Staples to get some prints for my business. The copy and print associate, Ivy, helped me get my copies quickly and patiently made sure I could make my corrections. I really appreciate her attentiveness, patience, and expertise in copy and print.”
“Romana is amazing and was a tremendous help to me recently! She displayed an outstanding level of professionalism and care while helping me locate a missing package. It is clear that she, and Package Pluss II cares about their customers!”
“I wanted to share how impressed I was with Elias's outstanding service. From the initial phone inquiry to dropping off my package at the store. Thank you for having team members like Elias who truly make a difference. You’re a star Elias!”
“Have been here a few times for returns and the staff have been wonderful! Recently went to get my 2 month olds passport photo and the staff were very helpful and patient !”
“Wednesday Morning, having to go to a passport office for the first time in 18 years, getting turned around trying to find parking, having to ask for directions to the office from the ramp, all stressful. Upon arriving to the office, I was greeted almost immediately and directed to check in (I made an appt online). I was asked questions as far as what I needed and copies were taken for me that I had missed doing myself. I had my photo taken and the employee even made sure I wasn't out of place anywhere before she took the photo. I waited only a couple minutes before I was assisted by Ms. Tammy. She reviewed my form, and when I was informed payment was only cash or cashiers check, she actually took the time to walk me to the ATM so I wouldn't get lost. Both employees that I engaged with were very kind, patient and professional. I dreaded going through this process, but my experience today was exceptional and I would highly recommend this office.”
“I’ve been to this Kinko’s location several times, and my experiences have ranged from good to just okay. But yesterday, Rebekah really went above and beyond to help me. She was so sweet, compassionate, and pleasant to talk to. Our conversations while she helped me made the whole experience wonderful. Just wanted to give Rebekah a shout-out—keep up the great work! You’re appreciated”
“I had a great experience returning my Amazon package and dropping off a parcel at this UPS Store. The staff was friendly, the process was quick, and everything was handled efficiently. I was in and out within a few minutes. I would definitely use this location again for future shipping and returns.”