PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, fish, and small animals. The store is clean, well-lit, and well-stocked, making it easy for customers to find what they need. The staff is friendly and knowledgeable, always willing to help with recommendations tailored to each pet's needs. Many customers have had positive experiences with PetSmart's grooming services, praising the skilled groomers who show a genuine love for animals and ensure a stress-free experience for pets. The store also offers veterinary services through Banfield, which some customers have trusted for years, despite their pets not always enjoying visits. While some products may be considered expensive, customers are often willing to invest in quality items for their pets. The adoption process has had mixed reviews, with some experiencing condescension from staff but ultimately receiving assistance and coupons that enhanced their experience. Overall, PetSmart is recognized for its extensive selection, helpful staff, and commitment to pet care, making it a popular choice for pet owners.
Very understaffed when we were shopping. Restrooms were extremely dirty, but the animals seemed to be healthy, and the cages and tanks appeared to be clean.
June 2024
Get the PetSmart App. Order ahead for pickup. Collect award points, get on email list for specials
May 2024
I get my little beta fishes here. They have all kinds of beta. It's so hard to pick when so many are all so pretty.
